I wasn't there 5 mins and whacked my ankle off of the metal bed frame sticking out, but hidden by the comforter. I couldn't even walk for at least an hour and it was swollen for about 3 days. The day it happened was my bday and we were leaving on a cruise the next morning. The girl behind the... More

When I stayed here in 2010 with my elderly father, I found the place pleasant and I recommended it to other friends and family when they traveled to the area. However, I will not do so again. I booked a room for an overnight stay during Memorial Day Weekend - 2013. The TV wouldn't come on, the remote was missing... More

No refund under any circumstances is too rigid and does not promote good customer relations. Most reputable hotels allow you to cancel up to 3 or 4 PM on the day of the reservation for a full refund.

I checked in today for my week's stay, and the room was FILTHY! My 2 year old found a dead mouse in the room, and when I called the front desk I was offered a $22 refund from a $400 charge. I continued to ask for someone to clean the room, and was eventually moved to another room. Needless to... More