I received a copy of your review, and wanted to thank you for your kind words about Brandy as well as the entire hotel's staff. It's always great to hear that they were cheerful and professional. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your stay did not meet your expectations. I see as well that you stayed last year in April and since then we have had a full renovation and have had no occurances of pests. I am grateful for... More

Thank you for such a great review of our Extended Stay Amercia Vancouver hotel. It's always great to hear that the entire staff have made your stay more enjoyable. I will forward your comments about Julie and Bridgett to the entire staff. Thank you again for such a great review and if there's anything else you need please don't hesitate... More

Thank you for taking the time to write a review of your stay at our Extended Stay America Portland-Vancouver. It's great to hear that your first time experience exceeded your expectations. I will be sure to pass on your comments to Becky about her exceptional customer service. Thank you again for sharing your experience with us. We look forward to... More

Thank you for taking the time to write a review of your stay. I'm glad that we were able to provide you with a clean and comfortable hotel stay. We do offer hair dryer at the fornt desk upon request. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to... More

I appreciate you taking the time to write such a great review. I'm so pleased to hear that Becky, as well as my entire staff, make you feel welcome and are always professional. I will be certain to thank her and the entire staff! Becky is another fine example of our success at creating a "home away from home" for... More

Thank you for writing such nice things about your recent visit to the Extended Stay America - Vancouver. It sounds like Whitney made quite an impression on you with her exceptional customer service. I will be certain to personally thank her for taking such great care of you! We strive to create a "home away from home" for all of... More

Thank you for your great review of our property. We finished our refresh last September, so it's fantastic to hear that you loved the new rooms and the new addition of our grab and go breakfast. It was also great to hear that Brandy made you feel welcome and gave you a good impression of the hotel. Thank you again... More

Thank you so much for taking time to write a review of our property. It's always great to hear that the staff is friendly and helpful and that our new pillow top matresses were comfortable. We look forward to seeing you and your family in the future. More