I am a frequent traveler to Gatlinburg, I stayed at the River Terrace a few years back. This time I feel I wasted my money and time when I could have enjoyed my stay somewhere much nicer. It has been upgraded since I stayed there last, paint and made the outside of the resort look more appealing. Once inside our... more

difficult to access from street matched with poor and very difficult drives and parking.dated rooms and interior facilites.stained carpets and no door seals.exterior light and noise was part of the room.filthy,leaking ice machines.internet access availble only in remote building. no reliable dining on site. could not communicate with cleaning staff in english.improper information given by front desk re:checkout cost an... more

Older htl so expct 2 be as such. Clean, convenient, frndly staff. Stay evry yr. n Oct. 4 Bday tradition w hubby 4 nrly 20 yrs . Shps acros st. @ Village w Pancake Pantry & Doughnut Friar 2 die for, HellBenders restr. & bar.. Love it! Met young owner last yr. Humble, good guy. Wild Plum Tea Rm, Ck... more

my husband, daughter and i stayed here august 2008, we payed more to have a river stream view room....we requested to be in the duck watch building but of course when we arrived we got in the river tower which was still river view but it sits back further then the duck watch. i was dissappointed in that! overall the... more

We saw the hotel on hotels.com but I booked it direct. Even though it is an older hotel, everything I saw was very clean. Room with balcony looking at mountains was very big. Beds were comfortable. Talked with the Bonnie who checked us in several times. She was always friendly and helpful. Every morning saw employees picking up trash in... more

I was a little skeptical after reading some of the reviews here, but my husband and I were very happy with our stay at River Terrace. I booked through Orbitz and e-mailed the staff at River Terrace to make sure they got the reservation and told them we would have our 2 year old who loves to swim and feed... more

I found this hotel on the internet and thought it looked like a great place to stay, it was cheap and in town. The pictures on there website are nice. This place has pros and cons. Cons: The website says you can walk to the water and when asked how to get to the water the lady at the desk... more

I wasn't expecting much, based on the reviews, but I stayed here because it was super cheap and in a really good location. My boyfriend and I stayed in a room in the Mountain View building and our room had two queen beds. I was expecting it to be really bad, but I was pleasantly surprised. It was pretty clean,... more

We booked our room on line with e-ticket before reading the reviews,so we weren't sure what to expect some of the reviews I had read were awful. When I walked into the room I was shocked. Very Spacious , older but very well kept. With a balcony over looking the stream , wonderful location. I can see though some of... more