This was our second time to stay at the Westgate Smoky Mtn. Resort. We had our shih-poo with us and the experience was very nice. They are very pet friendly and the fees are reasonable. The resort is very busy and alot of traffic so the noise level is kinda bad. We do like the accomodations for the location and... More

Very good location and amenities. Close to town, still secluded. Views very good from top of hill. I planned this trip last month and glad that I decided to stay here. Water park was a lot of fun. Will be back again soon.

The only reason I wouldn't give the resort a total five star rating is the hours of the water park. BUT when we had already paid for a day and didn't get there when the park closed, all I had to do was call and they refunded the money! I wish the hours were longer for the kids (11AM-7PM). Otherwise... More

We travel to Gatlinburg annually for a conference. From the road and curb appeal we WANTED to stay here. Upon staying here we will NEVER again stay here. Our building and staff were wonderful. Except as my wife filled the Jacuzzi tub for a relaxing soak. It ran out of hot water in just a minute or two. We called... More

My husband and I are going back to the Westgate Resort for our 1st wedding anniversary,and I can't think of a more lovely place to be! I hope this is going to become a cherished tradition!.Someday we will leave this for our children to enjoy.

For the "Just Right" part of our review, let me say that we found our accommodations to be precisely what we had hoped for. Overall, it was wonderful!! The staff was very friendly and responded quickly whenever we requested help. In our particular location, we experience a lot of road noise but, since it was too cold to sit out... More

I have been an owner at this resort for 10 years, visiting at least twice each year and have watched it grow from a medium sized resort with average amenities to a large resort with great amenities! There is an indoor water park as well as the normal outdoor pools, a large clubhouse with a nice restaurant housed inside as... More

Our family stayed here and you never know about when traveling whether you chose the right place! This is a place I would recommend to anyone, couples, families or singles. They offer many great activities and services. The rooms are AMAZING, the Staff is Super helpful,friendly and informative! And we got a great deal on the room, the only down-side... More

Wonderful location, trolley stop out front. Beautiful grounds & accommodations. Friendly & helpful staff. Karaoke on Thursday night in the bar. Loads of fun & laughs. Indoor water park. Heated on cold months. Its nice but def more for kids then adults. The lazy river was nice & relaxing. Will be going back.