This hotel is a diamond in the ruff. I was very surprised because of the low price. The room was huge, had a personal balcony, pet friendly, had a fire place, and it was near downtown. Plus the noises of the river were so relaxing. The national park was literally a 3 minute drive as well. This hotel was perfect... More

There is much to be said for kindness and consideration in this world of the bottom line. This establishment went above and beyond to ensure the safety and well being of our 78 year old father in a touchy situation until we could arrive to help him. They neither boot him out of the room nor did we inccur any... More

We stayed in a standard queen room on the 5th floor. The room was big and really spotless clean. I liked the balcony because I could watch all the dogs playing in the grass. The staff was friendly and breakfast was decent. The location is peaceful and quiet. I was pleasantly surprised and would stay here again.

We used our free night certificate here and then decided to stay an extra night. The staff was very friendly and helpful. The room was clean and included a fridge, safe, hairdryer, iron, and microwave. There was an outdoor pool, though it was raining so we couldn't use it.

Good location, staff nice, and the free breakfast was pretty good. They had waffles, biscuits and gravy plus the usual continental breakfast food you would expect. The room was clean and very large but a little dated. It would appear that the rooms have not been updated in a long time but the furnishings were not worn out. Every room... More

I'm not a super picky person when it comes to hotels. I don't expect the Ritz when I arrive. I know you get what you pay for. We were looking for an affordable pet friendly hotel for the weekend, this one fit the bill. When we arrived we went to the office, got our key and room number. The first... More

My wife and I stayed in a king size room a couple of weeks ago. The room was a decent size and the accommodations were acceptable. The breakfast was disappointing, even for a continental. The man at the desk when we checked in was brusque and unwelcoming. He also gave us a hard time about our rate. We inquired about... More

Large rooms and clean, but the furniture is very old. Had an old style CRT TV that wasn't very big. The bed was very low to the floor and the mattresses looked like they were older than I am. There's a lot of motels in the area that are better deals than this one. But overall, I guess it was... More

Big rooms, good price, fireplaces, balconies, free breakfast, problem is internet doesn't work. Also, pet-friendly. I don't travel without my toy-size little dog. Very few hotels are pet-friendly in Gatlinburg. Breakfast is okay. It has make-your-own waffles, bagels, toast, cereal, coffee, juice.