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Clarion Inn & Suites

2.5 of 5
1100 Parkway, Gatlinburg, TN 37738
Hotel amenities
Clarion Inn & Suites
Ranked #34 of 88 hotels in Gatlinburg
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279 reviews from our community

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Date Rating
Berea, Kentucky
Senior Contributor
29 reviews 29 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

We are shopping around for our new "home away from home" as we travel to Gatlinburg twice yearly. The old hotel lost our business, and now we need to find a new one. This was nice, but we weren't overwhelmed by the place. The stopper in the sink was stuck in the down position. However, the maintenance staff came within... More

Was this review helpful? Yes 1
See 13 more reviews by KYTravelingMama for Gatlinburg
Clarion G, Manager at Clarion Inn & Suites, responded to this review
14 May 2013

We would like to thank you for taking the time to post a review about your most recent stay at the Clarion. We are happy to report that the pool's appearance has been renovated since your stay. Thank you again for your review and we look forward to seeing you again in the not too distant future. More

Fernandina Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 29 April 2013

I see that many people had issues with the room. I felt our room was quite adequate. The beds were comfortable and the room seemed up to date and comfortable. My concern is that I kept getting American Express alerts that my card had been charged even though we were paid up. Two days in a row we had charges,... More

Was this review helpful? Yes 2
Clarion G, Manager at Clarion Inn & Suites, responded to this review
14 May 2013

We would like to thank you for taking the time to post a review of your most recent stay at the Clarion. We apologize for the inconvenience caused by us regarding your credit card. That was a Choice Corporate issue that affected all Choice hotels and has been resolved since then. We look forward to your next stay in the... More

crmccord
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 28 April 2013

This Clarion Inn is about typical of other Choice hotels. There were a few minor issues with the room. 1) The room was not cleaned completely between guest departure and new guest arrival. There was an item left by previous guest that was not cleaned up. 2) Bathroom sink was semi clogged, very slow to drain and 3) Stained ceiling... More

Was this review helpful? Yes 1
See 5 more reviews by crmccord for Gatlinburg
Clarion G, Manager at Clarion Inn & Suites, responded to this review
14 May 2013

Thank you for taking time to post a review about your most recent stay. The Director of Guest Services has been made aware of the issues. Those issues are not up to our hotel standards and what our guests expect when they stay at the Clarion Gatlinburg. We look forward to your next Smoky Mountain visit. More

Chattanooga, Tennessee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 8 April 2013

There are very few new hotels in Gatlinburg if you want to stay on the main strip, so we try to look for clean and remodeled. Clarion Inn and Suites is older, but well kept up. While the rooms are a little dated, they are large (we get a suite) and seem to be clean. The only negative about the... More

Was this review helpful? Yes 3
Clarion G, Manager at Clarion Inn & Suites, responded to this review
9 April 2013

The Clarion Gatlinburg would like to thank you for taking the time to post your comments regarding your recent stay with us. The hotel strives to provide the most excellent customer services to all our guest and was glad to hear that over all you received that. However the hotel regrets the issue with the breakfast area and has notified... More

Jacksboro, Tennessee
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 April 2013

A little expensive. My wife and I spent a weekend at this hotel not long ago, and we reserved a 1 bedroom suite with jacuzzi and fireplace. The entire unit was very clean and up to date, with a nice view overlooking the street and a nice view of the mountain. The price is the only thing that wasnt satisfactory... More

Was this review helpful? Yes 1
See 8 more reviews by Brad D for Gatlinburg
Clarion G, Manager at Clarion Inn & Suites, responded to this review
9 April 2013

The Clarion Inn Gatlinburg would like to thank you for posting your comments regarding your recent stay with us. The Luxury King Jacuzzi Suites with Fireplace makes for a relaxing stay when visiting Gatlinburg. The private balconies on the city side do offer a birds eye view to all that downtown has to offer. We are glad to hear that... More

Barbourville, Kentucky, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 April 2013 via mobile

Stayed at this hotel with two of my girlfriends and our kids. The location of the hotel is wonderful, which is the best thing about it. They charged a resort fee, which was not indicated to us when we made the reservation. The rooms were fairly clean, although there was a used shower cap hanging on the bathroom door hook,... More

Was this review helpful? Yes 2
Clarion G, Manager at Clarion Inn & Suites, responded to this review
9 April 2013

The Clarion Inn Gatlinburg would like to thank you for posting your comments regarding your stay with us. The location of the hotel does make it very convenient to access all that downtown has to offer without getting into your car. We regret that there were some issues with your room and have notified the Department accordingly. When making future... More

Wilmington, North Carolina
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 April 2013

my group of hikers decided to stay at the Clarion at my urging after three days on the AT. the check in took forever, with a new staff member that seemed lost at every move. getting a few things from the snack case took two keys and ten minutes to ring up for only a few items. the rooms were... More

Was this review helpful? Yes 1
Auburn, Kentucky
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 15 March 2013

Had a great winter trip to this hotel. Great location at the end of downtown where it is quiet and conveniently located across from Ober Gatlinburg and very close the the GSMN Park entrance. Highly recommend, clean, comfortable and affordable.

Was this review helpful? Yes
See 2 more reviews by Kris0521 for Gatlinburg
Clarion G, Manager at Clarion Inn & Suites, responded to this review
18 March 2013

The Clarion Gatlinburg would like to thank you for posting your review of your most recent stay. The location of the hotel does make it very convenient to access Ober Gatlinburg, The National Park, and all that downtown has to offer. We look forward to seeing you again on your next visit to the Smokies. More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 24 February 2013

We stayed at the Clarion because the hotel we usually stay at was booked. We had stayed at the Clarion about six years ago and it was nice then. Unfortunately they had not changed anything in six years. It was dated and not the cleanest. The rooms are small unless you get a suite and the tiny bathroom does not... More

Was this review helpful? Yes 4
Clarion G, Manager at Clarion Inn & Suites, responded to this review
18 March 2013

The Clarion Gatlinburg would like to thank you for taking the time to post your comments. The hotel completed a one million dollar remodel in fall of 2011. The hotel apologizes that your stay didn't meet your expectations. More

Arab, Alabama
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 February 2013

Overall pleased with stay. Staff very nice and friendly. We booked last minute and had to get the last room they had: king suite. While we did not need that much room, it was nice to have all that space. Cons: the closet was basically NOT a closet. It was like it was a last minute idea to put a... More

Was this review helpful? Yes 3
See 7 more reviews by motherofthebride23 for Gatlinburg
Clarion G, Manager at Clarion Inn & Suites, responded to this review
18 March 2013

The Clarion Gatlinburg would like to thank you for posting your comments regarding your stay with us. We look forward to seeing you on your next visit to Gatlinburg. More

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Additional Information about Clarion Inn & Suites

Also Known As:
Clarion Hotel
Clarion Inn And Suites
Clarion Gatlinburg
Gatlinburg Clarion
Address: 1100 Parkway, Gatlinburg, TN 37738
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 88 hotels in Gatlinburg
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
NEWLY REMODELED! ... more   less 
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