Thanks to staff and all for a wonderful vacation. We needed a vacation and boy did we get one! The free breakfast was exceptional and the service was great. The location of this hotel can't be beat as it is located just off the main street in town. The in room fridge and microwave unit helps out a lot. The... More

In spite of having a very good breakfast, the rest of the motel doesn't come up to snuff. Two elevators for the entire hotel doesn't cut it. Stairs not helpful either. Rooms were not very good, kind of small. Bathroom was cramped, carpet worn. My window looked out on the employee parking/smoking area and the grease dumpster, so much for... More

Very nice older hotel. Our room was spotless. Electrical outlets were few but typical for this age of hotel. Very small bathroom. More

My husband and I were in TN for a weekend get away and was looking forward to relax and see the town. The hotel was in a great location, clean, and had friendly staff that were very helpful. The room was nice but next trip will try getting a room with a different view. The jacuzzi in our room was... More

The hotel is older and could do with a remodel but for the money was ok clean and did the job. Breakfast was free and that was the price I would have paid, although every meal we got in Gatlinburg was bad. Staff was helpful and location was good. More

I have walked past this Hotel lots of times, and decided to stay there last week. Had a great, King Room, on the 8th floor, over looking the River. Even had a Fireplace, we loved it! Checked the rates on AARP, but check the Hotel's website, it is cheapest I had found,it even beat the AARP site by $20 a... More

My mother and I (aged 32 and 62) stayed at the Edgewater Nov 4-7th. We arrived on a Friday about an hour before check-in, but the friendly front desk staff checked us in and up to our 6th floor, creek side room we went. The room was nice, no obvious stains or wear, and it was clean. The beds were... More

My wife and I spent a romantic getaway to Gatlinburg this past weekend. After looking into numerous hotels in the area we decided on the Edgewater. Needless to say we were thrilled with our choice! The room was clean and comfortable. The view from our private balcony was incredible. We loved the location in the heart of Gatlinburg. We didn't... More

I hosted a conference at the Edgewater for the 3rd time last week and the staff and service were excellent. This is a group of young professionals that enjoyed the night life, shopping and the mountains. The hotel is in a perfect location for a group of probably 250 people. The view was outstanding, the staff were great, and the... More