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Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way

2.0 of 5
4317 Big Tree Way, Greensboro, NC 27409
Hotel amenities
Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way
Ranked #48 of 75 hotels in Greensboro
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10 reviews from our community

    Trip type
Traveller rating
    2
    3
    0
    4
    1
Date Rating
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013 via mobile

My wife stayed over a year ago so we decided to stay as senior for more than four weeks. Staff was welcoming and helpful, specially Robin T front desk. Room cleaned once a week which was ok. Rates were lowest I found. It was great to have shuttle bus from hotel to and from High Point Furniture market. We also... More

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Lexington, Kentucky
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 21 April 2013

If you just need a bed for the night, this hotel is fine. The room was small but clean. However, if you're looking for somewhere for more than a quick overnight, look elsewhere. As I mentioned, the rooms are tiny, and the amenities are nonexistent -- we didn't even get shampoo in the room. The sheets were rough -- it... More

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Contributor
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4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013

I did not know what to expect when I got this room off of hotwire for $34 a night. When I arrived at the property , there is a big pothole in the parking lot which i felt was not a good sign. Then you get to check in , and very friend staff member Troy got me promptly checked... More

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See 2 more reviews by bking406 for Greensboro
Jamestown, NC
1 review
5 of 5 stars Reviewed 7 April 2013

Due to my living situation (take care of my terminal mother) I often get a cheap room just to get away or have a few drinks, ya know just to get the heck out of dodge. I often priceline the cheapest in the GSO area and this is the place that I usually get (btw choose west gso and bid... More

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Myrtle Beach
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 April 2013

Despite what previous reviews have said, every room at this property are indeed newly renovated. From my flawless check in with the excellent staff to my clean, spacious and comfortable room I can tell you that this is an excellent place to stay. I will be back!

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See 3 more reviews by Patsfan5252 for Greensboro
Roanoke, Virginia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 28 March 2013

Like two previous raters. I fell for the newly renovated on the website, figuring the prior ratings had been corrected. I wasn't that lucky. Closet was a curtain on a rod. Furniture was old. A request to check out an hour late was denied, and I was informed it would cost $25 to do so if we didn't comply with... More

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See 7 more reviews by kenneth r for Greensboro
1 review
4 of 5 stars Reviewed 25 March 2013 via mobile

The male at the front desk named Troy was very helpful. You could tell he knew his information when questions were being asked; very good customer service. The room was very nice and the beds were comfortable sleeping in. I enjoyed my stay , I would most likely return in the future.

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Washington, District of Columbia, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 March 2013 via mobile

The customer service deplorable which is worst then horrible... Unprofessional staff cares nothing about its guest... We checked out before we even checked in. Renovated rooms??? With old broken up furniture where do they do that at.. But if you are looking for a bad nite sleep go for it!!!

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roadwarriornc, Regional Director of Operations at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review
21 March 2013

I appreciate you taking the time to write a review of your experience with us. The customer service you described is not acceptable, and I sincerely apologize for your experience. In response to your feedback, I am working with the team to review all service expectations and training. I appreciate you bringing this to our attention. If you would like... More

Bella Vista, Arkansas
1 review
2 of 5 stars Reviewed 19 February 2013

Claimed to be renovated, no way. It needs a lot of work. They are painting the outside now. Very noisy. I would not stay here again. Kitchen counter and cabinets needed work. Bathroom bath and shower need to be replaced.Lighting is very poor. 2 computer desk chairs that are broken and filthy.They had to bring in additional lamps just to... More

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Jamie B, Manager at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way, responded to this review
22 February 2013

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. The experience you described is truly regrettable. We strive to... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 6 January 2013

Room was $57.99 plus another $25 for the dog. With taxes and surcharges the room with dog was $93+. Room was rundown but clean although there were no paper towels in the kitchen, no t.v. remote in the room, old furnishings and linens, and it was a very noisy room. A fight of some kind broke out around midnight outside... More

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Additional Information about Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way

Also Known As:
Extended Stayamerica Greensboro-Wendover Ave Hotel Greensboro
Extended Stayamerica Greensboro-Wendover Ave Hotel
Extended Stay Greensboro
Greensboro Extended Stay
Address: 4317 Big Tree Way, Greensboro, NC 27409
Region: United States > North Carolina > Greensboro
Amenities:
Business Centre Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #48 of 75 hotels in Greensboro
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way
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