I wouldn't spend a week here -- but we were passing through on our way to the Outer Banks and it suited our needs perfectly -- with the exception of dining. The property is clean -- the staff is very helpful -- the rooms were fine. The dining room, however, is poorly managed (and this spills over into room service...
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Other than a shortage of towels several unruly children at the pool. everything went perfect. Very nice hotel.
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My family got in late at night and checked in. We parked, unloaded our things only to find that the key cards had not been activated! We had to lug all of our luggage back to reception to have the keys activated. The vending machines were only located on certain floors and the person at reception told us the wrong...
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The Housekeeping staff and Maintenance staff went out of their way to be helpful in every way. My ten day stay was very comfortable...
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The front desk staff both at check-in and check-out were great, and room service was quick delicious and great staff as well.
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Thank you for your comments about our property. Our goal is to provide great customer service to each guest. I will pass on your knid comments to the entire team and J. Butlers Restaurant. We hope to see you back in the near future.
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Stayed here with my family for New Year's Eve. We got a great rate and were really pleased with the lovely rooms. Check in was very easy and we each got a yummy warm cookie. I was concerned that our room was right next to the elevator. Knowing it was New Year's Eve, I expected a lot of noise overnight,...
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Great to hear you enjoyed New Years in Greensboro this year. I am also pleased to hear you enjoyed our signature DoubleTree chocolate chip cookies with walnuts. Thank you for your kind comments and the entire appreciates you choosing our property to celebrate.
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No in-room wireless, so iPads and iPhones must operate on the sketchy 3G available in the area.
The hotel is average at best and I wouldn't stay there again.
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We are currently working to get a wireless network throughout our entire hotel. In the meantime we do offer wireless in the lobby, restaurant, and all meeting rooms. We will continue to make changes to better serve our guests.
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Stayed on New years eve 2011. Great rate. J Butlers restaurant next door was very good and reasonably priced. Highly recommend if in the Greensboro area.
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I am gald to hear you brought in the New Year at our hotel. We are very nicely located off I-40 and the restaurant J. Butlers provides a very convienient location to dine for breakfast, lunch and dinner.
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I stayed at the Greensboro DoubleTree for one night to break up a long trip to Raleigh at Christmas. The location is excellent, right next to I-40, with easy return access. The public areas are comfortable and attractive. The lobby is a soaring, light-filled space that leads invitingly to Reception. There I was fortunate to be greeted by Chad, who...
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We stayed here over Thanksgiving while visiting family. The hotel is very clean and bright. There is plenty of parking, it is free. Uppon arriving we were given the standard Doubletree warm cookie and a room on an upper floor. Room was well-decorated and had nice amenities, including large, clean bathroom with Crabtree & Evelyn bath supplies, big flat screen...
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Thank you for your response to the DoubleTree by Hilton Greensboro. I am pleased to hear that you chose our property while visiting for the Holidays. Our property does include very nice in room amenities as you mentioned. The attitude and work ethic by our housekeeping staff are second to none. We look forward to seeing you in the future.
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