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All 16 Independence hotels

Crossland Economy Studios - Kansas City - Independence

2.0 of 5
14800 East 42nd Street, Independence, MO 64055 (Formerly Crossland - Independence)
Hotel amenities
Crossland Economy Studios - Kansas City - Independence
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38%
Ranked #13 of 16 hotels in Independence
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32 reviews from our community

    Trip type
Traveller rating
    4
    7
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Date Rating
Cincinnati, Ohio, United States
1 review
1 of 5 stars Reviewed 17 June 2013 NEW

I usually swear my the extended stay brand hotels. With that being said, I expected a normal extended stay room i.e bed, fully equip kitchen, as the website stated . These was my first experience with Crossland. Sweet baby Jesus, I should have stayed in my vehicle. Rude staff, smelly rooms, outdated furniture and decor! ... Never again!!!

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Haughton, Louisiana
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 June 2013

We ended up here through Hotwire.com. This is an Extended Stay Property. The price was great but we found out if we'd asked for a military rate it would've been even cheaper. Regardless, it was a nice stay. Very quiet property. We had a queen bed. The TV was small so don't look for a 32" flat screen, but cable... More

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Manager_11525, Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review
6 June 2013

Thank you so much for sharing your experience with us. I am proud of our team for providing you with great customer service. We are pleased to hear that you enjoyed our free cable and wifi. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More

1 review
4 of 5 stars Reviewed 27 May 2013 via mobile

This hotel was great! We were traveling through to KC for Memorial Day weekend and EVERY hotel was booked. We found this one on a hotel website, called and was reserved for the night within minutes. There was no hassle, the staff was very friendly and attentive. It was an older hotel renovated to a more modern appeal. The renovations... More

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Manager_11525, Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review
29 May 2013

The staff and I read your review, and would like to thank you for writing such wonderful things about us. I'm so pleased to hear that you had a wonderful stay. Thanks again and we look forward to having you visit with us again in the future! More

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 10 May 2013

It is not a four-diamond hotel, so don't expect that. We stayed in one of those the two previous nights and actually preferred this Crossland hotel over it. This Crossland was relaxing and like home away from home! Fully stocked kitchen with stove, refrigerator, microwave, sink, counter space, cabinets, coffee maker, dishes, utensils..all CLEAN! It was an older TV, but... More

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Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review
13 May 2013

Beverly - I received a copy of your review, and wanted to take a moment to personally respond. I am thrilled to read your remarks about our hotel and staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you have any additional feedback, please reach out to me at IDP@extendedstay.com. Thank... More

Provo, Utah
1 review
5 of 5 stars Reviewed 29 April 2013

Crossland in Independence is a great value. It's not a 5 star, but is adequate and the price is a knock out. Also the personnel, (especially Ginny at the front desk) are genuinely interested and helpful. If you want good value then this is the place to stay.

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1 review
2 of 5 stars Reviewed 24 April 2013 via mobile

I chk in with my daughter, had to switch rooms, due to hair in tub, no dishes and room nt clean. No soap at all either. Then we went to another room, the paint was chipping from the tub, no dishes again. Remind you it says fully equip kitchen. Towels dirty and they gave me those from the frnt desk.... More

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Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review
29 April 2013

Thank you for your recent review of your stay. I was disheartened to read that you were unhappy with your stay. Please accept our apologies. I discussed your comments with the team, and we are going to develop an updated checklist, which will help our housekeeping team tackle cleaning our guest rooms moving forward. Thank you very much for providing... More

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3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 15 April 2013

I checked into this hotel when I fired moved to Kansas City. I was hoping to find a place to rent but figured it would take up to a month. I ended up staying a week only. I was quoted a price of $257/week or $221/week if I stayed a full month. I ended up finding a place in a... More

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York, Nebraska, United States
1 review
4 of 5 stars Reviewed 14 April 2013

We stayed at this motel for a few nights, but it also is available for long-term stays. It has an excellent little kitchenette, including a mini refrigerator and an electric range. It is easily accessible from I-70, just a short distance to Kauffman Stadium, a five minute drive to the Harry S. Truman Library and Museum, and only 15 minutes... More

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1 review
1 of 5 stars Reviewed 19 February 2013 via mobile

Staff will never return calls. Broke items in room and not very clean bathroom ceiling was horrible. Cheap though but not worth the money. Look around you can get a better deal in a clean place for sure.

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vguerke, Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review
20 February 2013

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a member of our staff never returned your phone calls nor was your room properly cleaned for your arrival. In response to your feedback, I am changing the process on how rooms are inspected prior to another individual checking in.... More

Kansas City
1 review
2 of 5 stars Reviewed 18 February 2013

The good; it was only 6 miles from downtown KC... Very easy to get to from I-70... Plenty of places to eat and shop... The room was clean and the shower was new. The bad; not the best area... a recordng came thru a loud speaker at night saying something about "this building under video security" it woke me up... More

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vguerke, Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review
19 February 2013

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the noise disturbances. In response to your feedback, I am checking all of the laundry machines to make sure the correct amount of detergent and softener are being distributed to make sure our linens are fresh and soft as well as... More

 
 
 
 
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Additional Information about Crossland Economy Studios - Kansas City - Independence

Also Known As:
Extended Stay America Independence
Address: 14800 East 42nd Street, Independence, MO 64055 (Formerly Crossland - Independence)
Region: United States > Missouri > Independence
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #13 of 16 hotels in Independence
Price Range: $
Hotel Class:2 star (2*)
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