When I made the reservation, I specified a 1st floor room near the front desk. I have severe knee pain. When I checked in, all of the first floor rooms were filled and I was given a second floor room. The hotel does not have a elevator. I was forced to make several trips up and down the stairs causing...
Thank you for your recent comments about the Baymont Inn & Suites Madison West on Trip Advisor. I am very sorry for the inconvenience we caused you we have talked with Housekeeping to make sure this doesn’t happen again. We certainly look forward to welcoming you back to Baymont Inn & Suites for your next trip to Madison. Thank you