Very friendly staff, great location just minutes from Bourbon street but still very quiet. Rooms are ok but pay extra and get the ones with a small terrace its worth it. More

I am newly SPG Platinum and benefits did not disappoint at this hotel. Emailed ahead for an upgrade and James (manager) and Shahidah happily upgraded us to a suite. When we arrived, we found a gift in the room as well. We knew our way around New Orleans and did not have an opportunity to talk with the W Insider,... More

Writing this review a bit late, as my wife and I visited late last summer (August 2011). First off, I was indeed initially concerned because I learned of the lack of of room service / on-site dining after having booked (I am not sure of the situation 6 months later). That being said... There were several small local restaurants just... More

The staff at the W was very welcoming and accommodating given the current renovation. We were upgraded to a Spectacular room with a nice balcony, simply by asking. The front desk staff, valets, and housekeepers were all very friendly. Our room was comfortable and spacious enough. One can't expect to find giant rooms in the French Quarter. While we would... More

Do you want to feel like they do not listen to a word you are saying? Feel like being shuffled around to three rooms but still getting the same issue? Well then come to the W French Quarter! I booked my room and used starpoints to upgrade to a "spectacular" room with only one request...please be away from noise (elevator,... More

I read the comments and was skeptical about staying here, nevertheless, because of location we did. This hotel is VERY NICE and the pictures do not do it justice! The room was very clean and was beautiful. I was worried about noise - we were pretty far from the elevators and heard NO noise at night! The only reason I... More

After reserving the W I was excited at the prospect of staying at a 4+ star resort in the French Qtr of New Orleans. Upon arrival I noticed that the reception area was very small. When we got to our room it was small (understandable due to it being in the city) but more importantly it was worn down. The... More

The hotel is in a fabulous location in the French Quarter, just a few blocks away from the action on Bourbon but far enough that you don't hear the noise. It is a peaceful retreat. The room was very spacious and clean. The courtyard was beautiful and the pool was amazing. It was kept very warm so that I was... More

The W is a great Hotel in a perfect location! Walking distance to almost everything. The room was comfortable, clean and cozy. It had a neat window that opened to the courtyard. It was small, but then again we didn't come to New Orleans to stay in our hotel room! Can't wait to come back! More