Typical identity crisis with this W. Used to be something else in a former life, now puts on lipstick and turns up the stereo. Rumor has it will become a Le Meridien soon. Anyway the room was standard W -- comfortable and fairly stylish. Room service food was not good: cold omelette and lukewarm oat meal which lacked the advertised... More

Loved the concierge and staff. Paul R is the man! Lots of fun. More

We stayed for 3 nights before going on a cruise on the Voyager of the Seas. Hotel was great. Just outside the French Quarter, so a bit quieter at night, but very close by. Great room and very clean. Concierge staff, especially Tyler & Danny, were exceptional. Nothing was too much trouble and their recommedations and suggestions were just right.... More

I visited New Orleans with two colleagues who had flown in from Kiev. We just had a fantastic time. Great food, even better cocktails and good rooms. The atmosphere in the hotel is...vibrant. Loud, brash and lots of fun. It makes the stay so different from nearly all hotels I have stayed in. Don't go if yo are looking for... More

My husband and I stayed for 2 nights at the W. We have never stayed at a W before so didnt know what to expect. We found that the staff from the valet attendants, bellboys, front desk, and restaurant staff were outstanding in every way! It actually was a surprise. We have never had that consistent professional service in our... More

We stayed at the W New Orleans for a relaxing weekend away from the kids in mid January. It is hip and modern, if a little tired in some rooms. The staff was uniformly fantastic from the front desk to housekeeping to bellmen. Management is to be commended on maintaining such a positive, courteous and service oriented staff. We were... More

I recently travelled to New Orleans on business and selected the W for it's name. Having stayed at the W in Montreal (which is fantastic) I thought I couldn't wrong. I wouldn't say I went wrong...but I definetly did do well. The person that checked me in was very helpful and so was the concierge but I found the other... More

I don't often find a favorite hotel in my travels based upon service, but this one wins the award for changing my mind. Frankly, it is right across the street from the casino, so it wins the geographic award too. But, what brings me back time and again is the comfortable, no make that very comfortable beds. Very nice lounge... More

Stayed at the W while on a business trip to New Orleans. It was two blocks from the Mississippi River (on the other side of Harrah's) and about five blocks to Bourbon Street. The rooms were modern and stylish and service impeccable. Everything about the W was a class act. More