We stayed at Maison Orleans the week between Christmas and New Year's. It's the Club level of the Ritz Carlton. The rooms are lovely and spacious, especially the bathrooms. The lounge areas, both Club level and on the lobby level, are beautifully decorated. The issue I had, and it's not a big one (although these are very pricey rooms) is... More

This is a great place to stay in New Orleans. The staff is very accommodating and makes the guest feel comfortable. The club lounge is relaxing after spending time in town. Will definitely try to stay here again. Initially I had a noisy room and they moved me without any problem. You can have an incredible staying here.

We have stayed at the Ritz Carlton club level before; in Laguna Nigel specifically the club service was impeccable and I thought hard to beat. The Ritz Carlton New Orleans, Maison Orleans is comparable in service, quality and overall pampering. We arrived late in the day on a Monday evening, around 5:30PM. Our travel companions had arrived at noon. We... More

My husband and I stayed here through American Express platinum card and it was so worth it. The room was very nice and huge with beautiful traditional furnishings. The service was second to none. The food was excellent - we especially enjoyed eating lunch in the bar in the courtyard (so quiet, we hardly believed were were in New Orleans).... More

I was treated like royalty by each and every member of the club floor staff!! Best bloody mary I have ever had. Food and wine presentations were excellent.

My wife and I stayed here during Mardi Gras this year. This was our first stay at the RC in New Orleans, but we both regularly stay at RC's around the world. Upon entry, the hotel is beautiful, except for one of the elevator's which had some graffitti in it (you can tell that they tried to clean it up,... More

rooms are quite fine but furnitures completely worn out. service is not existent. we asked for dinner reservations and gave three names and the answer was that they were fully booked. we decided to try anyway by ourselves and we found a table in the one of the restaurants indicated immediately. we asked the "concierge" (...) to try again for... More

I planned a weekend trip to New Orleans to celebrate my husband's 45th birthday and to get a much needed break from work and two young children. After much deliberation I decided to stay at the Ritz Carlton's club level rooms, the Maison Orleans, and we were not disappointed. The staff were very welcoming and so nice and friendly we... More

I had previously stayed at the Ritz Carlton and had heard great things about the Maison Orleans, pre Katrina. Decided to come down for the Essence Fest at the last moment and figured, why not go all the way ((full throttle decadence)! Arrived on Friday July 4th and had no problem being escorted to the "club only" check in on... More