I have visited this hotel often over the last few years and I have to say I have never been disappointed. In fact, if anything it gets better. I have used the hotel as an individual and as a guest of a package tour company and found no difference to the warm welcome or the quality of service. Arriving last... More

Hotel is placed on the slopes, which are more then appropriate for beginners, intermediates and children. Accordingly the hotel is nicely orientated towards the families - playrooms, entertainment rooms (well, they should fix broken arcade games for the next season), special pool for kids (which will soon need some renovation, as is looked a bit neglected), babysitting service - all... More

Originally we planned to stay 7 nights but we had such a great time we stayed one more night. We travelled with two little kids, 5 months-old and 2,5-years-old. Hotel: We had a family room: two bedrooms and one living room. Spacious bathroom. You can slide all doors so you can decide how many rooms you want to have and... More

Even though this hotel is intended for winter holiday makers it is just as fit for the summer. Rates are of course much cheaper during the summer, so the added bargain makes choosing this hotel more attractive. Well this is the second time we've stayed at a Falkensteiner family hotel and herefore we knew we were expecting a stay with... More

Nice hotel, partly renewed. We took upgrade to better rooms and thanks to fact that we stayed there at low season we got upgrade for free. Altought i have to say that old, not so trendy room was bigger, new ones (i think cristallo rooms) have separeted "living" room. We stayed on forth flour so our babyphone had even signal... More

We booked this hotel at the last minute as our original hotel cancelled due to early closure. Very convenient from Salzburg Airport, about 1 hour 20 min straight motorway until the last 6 miles up the mountain. Spacious modern rooms but would advise you to book the Royal Rooms in the main building as the Classic Rooms are in an... More

We spent a wonderful week at this family mountain resort and we were baffled at the great features and the overall fantastic service offered. I think at around 200€ per night this was also a great deal, then again, summer season is different from winter. We have vacationed in Kärnten in summer before, this spot does not seem to be... More

Chose this hotel because of the amazing facilities on offer and we had very high expectations. Our first impressions were disappointing! We were given a very lukewarm welcome with cursory directions to our room (no offer of help with luggage) and when we saw our rooms we were even more disappointed. We had booked two classic standard rooms but were... More

Had a wonderful holiday at the Cristallo hotel. Our four year old daughter didn't want to leave! Hotel right on the slopes, ski school and ski hire all in hotel. Ski school was great and was really child friendly, they would drop kids back at kids club if you were late back from a lesson and they were so nice!... More