Last minute Crystal Finest holiday.Magnificent hotel, both externally and internally.Beautiful location.Large room with beautiful view over frozen lake, looking towards the mountains.Hotel very clean.Rooms cleaned every day.All staff, from manager to waiters, barmen, cleaners, all polite, friendly, helpful and efficient.Waiters Dean and Silvio particularly good.Food excellent, both choice and variety.Ideally situated also for quick access to shops, bars and ski... More

We wanted to experience a White Christmas & chose The Grand Hotel Zell Am See for our first one! We weren't disappointed. Superb location, right on the lake. Superb room with bunk beds for the kids, and ample room for a week's stay. We arrived with snow in the air 5 days before Christmas & it was magical! The hotel... More

We stayed in the Grand Hotel for a week from January 21st this year and overall enjoyed the experience. Some of the earlier reviews referred to the hotel as being 'tired' and this wasnt really applicable, all the public areas were fine and couldnt be faulted at all. Reception, restaurant & bar were all of a good standard, the only... More

We have stayed in the hotel several times within last few years. There is a good reason - great central location with majestic historical building that has been stepwise refurbished without loosing its characteristic features. Pleasant indoor swimming pool, tasty cousine supplemented by friendly bar, music etc. Apres ski located next by with night bars that are anyway well separated... More

Eventhough ,We have been regular Zell am see visitor in winter for six years.We stayed at Grand hotel first time this year.When I compare with other 4 stars hotels with Grand Hotel. It is real 4 stars hotel.I stay at many famous hotels in the world.I think It is the one of the best of them.Its location is in most... More

We arrived at lunch time new years eve to at least a foot of snow everywhere...the Grand was majestic and magical. The suite overlooked the lake and the view was spectacular. The New Year Gala celebration was the best experience of New Years Eve that we have ever had....without exception, the staff, in particular Dieter (the manager), made our stay... More

After booking our holiday I read Trip Advisor and was slightly concerned about the reviews, however, since visiting the Grand Hotel Zell, I urge all readers to ignore any bad reviews of this hotel. We stayed at the hotel over the Christmas period, it was our first Christmas away from home and family and was made very special by the... More

Location, location, location. That is what this hotel is all about, at the lake downtown Zell am See. The interior of the room was a bit old fashioned, but I guess that belongs to the hotel. Breakfast was not bad, but I had better ones. I couldn't imagine that one will book this hotel for an active winter sports holiday,... More

for sure the hotel is nice, rooms are spacious and have nice view, but what the hell are those people working there... Restaurant service is awful, reception staff is incompetent, and the general humor in the hotel is so sad... i spent five days in bayern before coming, people were nice, happy, smiling and saying hello to everybody. What a... More