stayed at the heitzmann in the centre of the town for the wedding of a friends son superbly organised by anita the owner. ceremony at the town hall, sleigh ride in kaprun for photos a backdrop of the glacia, need to wrap up well it was very cold even with blankets on the sleigh. back to the hotel for reception.... more

Just returned from a weeks skiing in Zell am See with a friend. Stayed at the Hotel Heitzman. Lovely hotel, slightly strange decor, but very clean and comfortable. Food excellent. Large choice of breakfast with hot food cooked to order. Great evening meal with good choice of main course each day. Staff very friendly and helpful. Rooms spacious and clean,... more

My daughter was helped out by (I hope the spelling is correct) Lillen on reception at the Hotel Heitzmann who was quite fantastic, sorting out a potentially serious problem for a lone 17 year old girl who was quite vulnerable. There was no reason for Lillen to help her as she wasn't staying there, but she showed that a hotel... more

Superb time had, due to great food, fantastic service and comfortable room. Rudi and Anita who run the hotel think about everything, even down to an invite to all guests to ski with them (OK you will not keep up!) for an hour on the Friday afternoon, followed by nibbles in the bar. Hotel is very central, close to the... more

I read the reviews of this hotel prior to booking which all seemed to be good and which is one of the reasons we booked for the second week of February 2010. The hotel lived up to our expectations and more. Anita and Rudi (the owners) greeted us on our arrival at the hotel and were 'hands on' for the... more

My girlfriend and I stayed here for a weeks skiing in Feb 10. Wow, what a hotel, from the minute we arrived to the moment we left the service was phenomenal. Fantasic friendly helpful staff, exquisite and beautifully decorated rooms and great food. The hotel is central in Zell am See, only a stones throw from the local bars and... more

I was invited to a wedding at this hotel in September and was delighted with the warm welcome from Rudi and Anita. The weather was supposed to be sunny as it normally is in September but we had snow which was just beautiful. The room we stayed in was a VIP room with a wonderful jacuzzi bath and the comfiest... more

My husband, 16 month old and I stayed at this hotel for 3 nights halfboard. We were given a family suite which was 2 bed rooms and a kitchen living area with a massive balcony. I have only good to say - food was amazing and staff were super - cleaning staff could have been a bit better. They were... more

My Husband and i travelled to Zell am See in May with all our family for our wedding at the Heitzmann Hotel. The wedding was everything and more, Anita and staff were fantastic and arranged everything for us so there was nothing for us to do other than enjoy our holiday. The hotel is fantastic and wonderfully decorated. Food is... more