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All 29 Kailua-Kona accommodations »

Aston Kona by the Sea

3.0 of 5
75 - 6106 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly ResortQuest Kona By The Sea)
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4.0 of 5 stars 223 Reviews
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223 reviews from our community

What travellers say about this Speciality lodging
  • Ocean views(8)
  • Very good(4)
  • Really nice(3)
  • BBQ area(3)
  • Great location(3)
Traveller rating
    105
    80
    16
    18
    4
Only show reviews for Family (77) | Couples (71) | Business (2)
Date Rating
lynhe
Senior Contributor
34 reviews
18 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

Hubby and I stayed in room 306 for 7 days here in January. We found no problem with our room, the service or even check-in and out. Since we were traveling on to Maui after this week, we were happy to have the washer and dryer so we were able to pack less for this trip. I'm hard pressed to... More

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LAURIE S
Santa Clara, California
1 review
7 helpful votes
2 of 5 stars Reviewed 28 January 2012
7
people found this review helpful

I read a lot of reviews before booking three rooms at this property, so when I placed my reservations using a combination of airline points and cash I decided to call and make sure everything was in order and most important to make sure we were all given updated rooms. I called on 8/15/11 and spoke to Sarah and gave... More

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brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
2 February 2012

Aloha, We again apologize for the series of inconveniences concerning your daughter’s room assignment and any confusion that occurred while we were resolving this. It was unfortunate that it had to be reserved that way by the travel agent. We were happy that we were able to move your daughter to a different room the following day. We are also... More

pcolantonio
Simsbury, Connecticut
Senior Reviewer
9 reviews
5 of 5 stars Reviewed 19 January 2012

What a beautiful get-away! The complex is so well kept and the staff is top-notch "personable" without ever interfering. The rooms are spacious, clean, and -- without even knowing "what we'd have to "cook with" -- great gourmet utensils! We didn't really know that would matter until we realized there were 4 grills -- immaculately cleaned each day -- right... More

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brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
2 February 2012

Aloha and thank you for staying with us. We appreciate that we were part of a great Hawaii vacation. We are proud of our staff that always welcomes our guests as family. We hope you will return very soon and bulid a relationship for many years to come. Mahalo Brian Hirata Guest Service Manager More

gdesmond61
swan lake mb canada
Senior Contributor
43 reviews
32 helpful votes
5 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

All in all great. Staff very helpful, rooms are MASSIVE. Pay the extra $ and get oceanfront, not oceanview(overlooking pool). Clean, well maintained and fairly close to town. Not cheap but a much better deal than getting a couple of hotel rooms. No complaints. More

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brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
6 January 2012

We are happy you had a great holiday stay with us. Please return soon our staff, blue oceans and skys await you. Mahalo Brian Hirata Guest Service Manager More

boysx42011
Hillsboro, Oregon
1 review
3 helpful votes
3 of 5 stars Reviewed 1 January 2012
3
people found this review helpful

My second time at Kona by the Sea - kids 1st time, both times through Costco! 1st time went a little better though! We stayed in room 202 this time, we paid for ocean front and it's a nice condo. On our 3rd night, xmas eve, and after spending a fortune at Costco on food since we have 4 boys... More

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brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
6 January 2012

We truly appreciate that you will consider returning to us. Please be assured we do understand and agree with your expectations from our management to resolve your situation and prevent any misunderstood comments.. We have discussed the situation and have solutions to prevent the response occurring again. We would like to let you know a new stove and oven will... More

upperlimit
Washington State
Senior Reviewer
7 reviews
5 helpful votes
3 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

Spent 7 nights at the Aston Kona by the Sea room 321. First my complaints. My biggest complaint was with the noisy refrigerator and bathroom fans. Complained about the refrigerator when I first arrived, two days later a repairman came by and after investigating, said that the refrigerator was old and the noise was just the compressor and replacing was... More

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brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
6 January 2012

Thank you for the opportunity to improve our product. We apologize our unit did not meet your expectations. We are disappointed that we did not offer or show you another unit that would have been up to your satisfaction. Our staff is not only friendly but takes pride in resolving any situation to make our guests happy. We hope you... More

Marlene G
Surrey, Canada
1 review
2 helpful votes
4 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

Would recommend # 311 as we found it very well appointed and a lovely decor. #314 which family members stayed in was very dated and not at all up to par although we paid the same amt for both condos. 314 had very soiled carpets and the stove top was unusable. Do not recommend. Very good location for us and... More

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brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
6 January 2012

We appreciate your experience with unit 314 will not prevent you from returning again. As I mention we review and respond to all comments good and bad. Please be assured our response does not stop here all concerns are addressed and corrected. We sincerely look forward to your return and please give me a call when making your next reservation... More

CT M
Heppner, Oregon
Senior Reviewer
8 reviews
8 helpful votes
2 of 5 stars Reviewed 28 December 2011
5
people found this review helpful

Spent 7 nights at Aston Kona by the Sea with our adult and teenage children. We rented 2 one bedroom condos for the 7 of us. Wanted at least one of the condos to be 2 bedrooms....asked on a couple occasions, but staff not willing to accomodate us, even for a few or our nights there. This wasn't a huge... More

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brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
6 January 2012

Aloha and thank you for your review of our property especially unit 303. We sincerely apologize it was not up to your standards. Please be assured we take our reviews very seriously as you can see we review and respond to everyone. We do appreciate your comments it will help us to continuously improve our services and product. Please feel... More

Bobbydogg
2 reviews
4 of 5 stars Reviewed 26 December 2011

We stayed three nights , loved it nice size rooms, nice kitchen , and a wonderful lanai . We had more of a sunrise view instead of a sunset, but it was still good. More

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brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
6 January 2012

It always makes our day when we read reviews such as yours. Thank you for taking time to let our readers know the great time you had with us and you are willing to return. We look forward to your next visit soon. Mahalo Brian Hirata Guest Service Manager More

BrandyBrandy10
Nova Scotia
Reviewer
3 reviews
5 of 5 stars Reviewed 26 December 2011

Very nice one bedroom condo with 2 bathrooms. Well equipped kitchen with microwave, dishwasher, pots, pans, etc. Washer and dryer in condo. Air conditioned. Great view of the ocean and the crashing waves on the lava rocks. Small manmade beach (no swimming because of rocks) and nice pool with hot tub. Very nice staff and Expedia Rep on site for... More

Was this review helpful? Yes
brian hirata, Guest Relations Manager at Aston Kona by the Sea, responded to this review
6 January 2012

Thank you for staying with us and sharing your experience so others will be confident when thay make us thier choice. We hope to have you part of our family soon. Brian Hirata Guest Service Manager More

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Aston Kona by the Sea Also Known As

  • Kona Sea
  • Resortquest Kona Sea
  • Resortquest Kona
  • Kona By The Sea
Address: 75 - 6106 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly ResortQuest Kona By The Sea)

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