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All 16 Kailua-Kona hotels »

Sheraton Keauhou Bay Resort & Spa

4.0 of 5
78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740
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Ranked #11 of 16 hotels in Kailua-Kona
3.5 of 5 stars 880 Reviews
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880 reviews from our community

What travellers say about this hotel
  • Manta rays(42)
  • Pool area(22)
  • Water slide(15)
  • Very nice(14)
  • Partial ocean view(13)
  • Crystal Blue(9)
  • Room service(9)
  • Shopping center(8)
  • Breakfast buffet(8)
  • Kai restaurant(7)
Traveller rating
    195
    342
    174
    107
    62
Only show reviews for Family (179) | Couples (350) | Business (50)
Date Rating
MJCH_england
London, United Kingdom
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 18 February 2012 NEW
1
person found this review helpful

We booked this hotel as a "secret hotel" - from the description we were guessing it was another hotel further up the coast. When it came back Sheraton we were initially were a little upset as they are rather inpersonal - however when we actually arrived we were quite impressed. They parked our car while we checked in, and when... More

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Boblgal
Bangor, Me
Senior Contributor
27 reviews
2 helpful votes
5 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

Due to a computer error, our Internet booking site put us in the Sheraton by mistake. We were glad they did. The room was big and comfortable, the pool was great and the service very helpful. Best of all, we were going on a snorkeling adventure the next day and found out the dock was only a short walk away.... More

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LE21
Middlesex
Senior Reviewer
8 reviews
2 helpful votes
3 of 5 stars Reviewed 16 February 2012 NEW
2
people found this review helpful

Hotel was fine but why not be honest enough to include all unavoidable charges in the room rate rather than pretend that parking in a massive car park in the middle of nowhere, a bottle of water, unwanted local phone calls and wifi is worth $140 per week. Fun waterslide! More

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A U
Aiea, Hawaii
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 12 February 2012

We love the Starwood selections of Hotels and have stayed at this Sheraton a few times now. It is one of the few that have a large water slide and small slide plus a combination of pool and hot tub areas. The sports desk has a few toys to checkout including water volleyball equipment. There is tons of deck space... More

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Sheraton Kona, General Manager at Sheraton Keauhou Bay Resort & Spa, responded to this review
14 February 2012

Aloha! We’re so pleased that we have been able to match your needs and expectations time after time. Your mention of our pools and family activities is greatly appreciated. At Sheraton Keauhou Bay Resort & Spa we have fun things to do for every age and interest. For the Keiki & Teens, the teen lounge is a big hit with... More

BayWarrior
Tuckerton, New Jersey
Senior Reviewer
7 reviews
5 helpful votes
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

We spent 2 relaxing days here after driving from the other side of the island after staying 3 nights at a bed and breakfast that has a great web site, but in my opinion didn't deliver all that was stated. I had booked 2 ocean view rooms (one for my wife and myself and the other for my sister). When... More

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Sheraton Kona, General Manager at Sheraton Keauhou Bay Resort & Spa, responded to this review
14 February 2012

It was our pleasure to have been able to upgrade your rooms for you and thank you for your patience while the second room was being prepared. We’re thrilled that we could provide an atmosphere that enabled everyone to enjoy two relaxing days on the Big Island. It would be our pleasure to welcome you back again to Sheraton Keauhou... More

Rueskov
Odense, Denmark
Top Contributor
71 reviews
67 helpful votes
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

For the price we paid this was a great hotel. But too big for my taste and a little worn. I'll give it 3,5 stars. Room was fine enough but felt a little dated. The garden is very nice and well kept but there is no beach here. Pool area is also nice. I liked that there was coin operated... More

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Sheraton Kona, General Manager at Sheraton Keauhou Bay Resort & Spa, responded to this review
14 February 2012

Aloha. We’re so happy that you found Sheraton Keauhou Bay Resort & Spa to be a great value during your recent stay. Although we offer an abundance of activities and amenities right on site, we do also have a complimentary trolley service that makes stops at area beaches, shopping centers and more for anyone wishing to explore. Mahalo for your... More

colleen1978
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

We stayed at this motel January 31-February 6, 2012. We were looking for nice but not fancy/stuffy and this was the perfect choice. It was immaculately clean and everything looked new...no spots or wear on the carpet or furniture. Staff was extremely friendly and helpful. The concierge we saw shared personal experiences not associated with the motel to help us... More

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Sheraton Kona, General Manager at Sheraton Keauhou Bay Resort & Spa, responded to this review
14 February 2012

Aloha! Thank you for your wonderful review and recommendation of Sheraton Keauhou Bay Resort & Spa. Our hotel staff, including the concierge, enjoys providing exceptional services to our guests in an effort to make their stay with us memorable. We’re glad that everything from the view of our beautiful natural setting to the activities and amenities were enjoyed and that... More

Chris M
King of Prussia, Pennsylvania
Top Contributor
51 reviews
5 helpful votes
4 of 5 stars Reviewed 7 February 2012

Reasonable prices comparable to other area hotels. My wife and I stayed here for our Honeymoon and found the scenery to be spectacular, the pool very nice, the restaurant ok. Room was a little worn, but not too bad. How much time are you going to spend in the room, anyway? More

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Sheraton Kona, General Manager at Sheraton Keauhou Bay Resort & Spa, responded to this review
14 February 2012

Aloha and congratulations on your marriage! We are thrilled and honored that you chose to spend your honeymoon at Sheraton Keauhou Bay Resort & Spa. Mahalo for your review and best wishes for many years of happiness in the future. More

Skippyboo
Calgary, Canada
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

This is a great hotel on the big island. There is something you should know about the big island, it is two hours to get to anywhere. Whether you take the north, the south, or the middle route, it takes at least 2 hours to get across the island. This hotel is under going renovations now to update it, but... More

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Sheraton Kona, General Manager at Sheraton Keauhou Bay Resort & Spa, responded to this review
14 February 2012

Mahalo for taking the time to share your impressions of Sheraton Keauhou Bay Resort & Spa. We love that you mentioned our pools! At the resort we have a wonderful multi-level system of pools including a sandy-bottomed children’s pool for our younger guests. Our upper and lower pools are connected by a river system that leads to a waterfall and... More

Carlos_Lcmpt
Houston, Texas
Contributor
13 reviews
2 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

For the price that I got with just 10 days of advance, I can only say great place!! Its perfectly located to explore the Kona coast and the volcanoes. In need of a good update, but the place is clean, it has great views. The Gym is decent and the pool is very nice. More

Was this review helpful? Yes
Sheraton Kona, General Manager at Sheraton Keauhou Bay Resort & Spa, responded to this review
7 February 2012

Aloha and thank you for your review of Sheraton Keauhou Bay Resort & Spa. We are glad that you found your recent stay to be a good value and our resort to be in a perfect location for exploring the Kona coast. We hope that you will return soon. Mahalo! More

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Sheraton Keauhou Bay Resort & Spa Also Known As

  • Sheraton Kailua Kona
  • Sheraton Kailua-Kona
  • Kailua-Kona Sheraton
Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740

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