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All 92 Seattle hotels

Renaissance Seattle Hotel

4.0 of 5
515 Madison Street, Seattle, WA 98104 (Downtown)
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Ranked #55 of 92 hotels in Seattle
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727 reviews from our community

Traveller rating
    153
    334
    152
    62
    26
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Families
94
 
Couples
225
 
Solo
58
 
Business
216
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
West Coast, CAnada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 18 June 2013 NEW

It started one block from the hotel where we sat in the car for 20 minutes in a traffic jam caused by guests checking in. You could not get near valet parking, the lot was full and no one was there to direct you to alternate parking. When we did get in the hotel the line up was right through... More

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Vancouver, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Rooms were comfortable. Air conditioner worked well. We were on the freeway side and I see some people complained but we didn't find it noisy. Beds were comfortable, rooms very clean, staff very accommodating and friendly. Parking is expensive but comparable to all the other downtown hotels.

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See 2 more reviews by marialynnvancouver for Seattle
NHLovell, Director of Sales at Renaissance Seattle Hotel, responded to this review
18 June 2013

Thank you so much for your wonderful review. We truly appreciate you taking the time to share your experience with us and anyone looking for a comfortable, clean and friendly hotel stay in Seattle! We hope you will come back and see us again. Sincerely, Nancy Helms More

Victoria, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 18 June 2013 NEW

I was very pleased that I had a response from the manager of the hotel. I have not spoken to Renee yet but will follow through with the call. Upon re-eading my rather harsh review ( I was sleep deprived at that time) I feel that I should have told about my good experiences there as well: The food in... More

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NHLovell, Director of Sales at Renaissance Seattle Hotel, responded to this review
18 June 2013

Dear Travel Bug: How nice to hear from you again! We thank you for the "updated" review and I want to assure you that Mr. Neidhart is reading this and will appreciate your kind comments....especially about the food at the hotel. He is not at the hotel at the moment and asked that I respond in his absence and he... More

Sioux Falls, South Dakota
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 17 June 2013 NEW

Stayed at this hotel on June 9 - 12 for a conference. The staff was friendly but .... Our "special" conference rate was $190 without taxes and fees. The very same price available on the website. No special deal at all. One would think that with this price, wireless internet access would be included either in the room or the... More

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NHLovell, Director of Sales at Renaissance Seattle Hotel, responded to this review
18 June 2013

First of all thank you for staying with us and for taking the time to share your recent experience. The week of June 9th was exceptionally busy in the city and we were running a full house. I checked on the rates offered on line and as of June 3, we were selling $239 on June 9 and the 10th... More

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Pleasanton, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

Stayed at the Renaissance over the weekend. Had two rooms reserved. They were able to give us connecting rooms at check-in and upgraded one of the rooms to a corner junior suite. Nice clean and modern rooms. There is some freeway noise, but it is hard to have a quiet room in the city. Beds were comfortable, my only request... More

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NHLovell, Director of Sales at Renaissance Seattle Hotel, responded to this review
18 June 2013

Thank you for taking the time to write about your stay at the Renaissance. We are delighted we were able to play a significant role in ensuring you had a "Great time in Seattle"! Thank you also for your comments about our Valet parking services. We are pleased that you found their service to be quick and efficient. We appreciate... More

Leeds, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

This hotel is in a great location for most things in the city, I didn't have to get a cab anywhere, all walking distance, if you have a car it could be tough and expensive for parking. The staff are all very friendly and willing to help. The rooms are a nice size and comfortable, the AC works well and... More

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NHLovell, Director of Sales at Renaissance Seattle Hotel, responded to this review
17 June 2013

Thank you so much for staying with us! We are glad you found our staff to be friendly and the accommodations comfortable. We are also pleased you found our location to be central to all of Seattle's major attractions. I am sorry the TV reception was not so good and will message you privately to find out which room you... More

Chicago
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

We opted for the Renaissance Seattle as part of a recent conference and couldn't have been more pleased. The property is lovely, located conveniently and the staff (especially the bellmen/valets) are top-notch. The rooms are spacious, well-maintained and the view from the 28th floor (RView) is not to be missed. Definitely recommend this gem (complete with a concierge who left... More

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NHLovell, Director of Sales at Renaissance Seattle Hotel, responded to this review
17 June 2013

Thank you so much for your wonderful review of the Renaissance Seattle! We really appreciate the time you took to highlight your recent experience at our hotel. I will personally pass on your compliments to our bellman/valets and Jean-Paul, our French concierge or "Navigator Guide" as we refer to him in the world of Renaissance! We feel very lucky to... More

California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

We stayed at the Renaissance Seattle Hotel for 1 night before leaving for a cruise the following day. We usually stay in Marriott related establishments because of the quality, amenities and customer service that we receive. This was a different experience for us because of the freeway noise. When we checked into our room, the air conditioner was going, which... More

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NHLovell, Director of Sales at Renaissance Seattle Hotel, responded to this review
17 June 2013

Thank you for your review and for your loyalty to Marriott and Marriott related brands. We agree that the benefit of staying in a Marriott brand is that you know what you can expect. I am sorry you were inconvenienced by the freeway noise and that we were unable to relocate you to a more suitable room due to our... More

Pahrump, Nevada
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Finding a parking spot in downtown Seattle is impossible. We parked in the structure under the hotel and took the parking ticket to the front desk thinking that they would validate it. Instead they charged us a huge parking fee. Importantly, be careful and check for extra charges. They charge for items you use in the room and they charged... More

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See 2 more reviews by krauser848 for Seattle
NHLovell, Director of Sales at Renaissance Seattle Hotel, responded to this review
18 June 2013

Thank you for taking the time to post a review of your recent stay at the Renaissance Seattle. We are pleased you enjoyed the beautiful view of the Puget Sound from your guestroom and that our Front Desk and Concierge gave you a warm welcome and provided excellent service. We love to hear such positive comments about our staff. Regarding... More

Americus, Georgia
Top Contributor
72 reviews 72 reviews
61 hotel reviews
Reviews in 54 cities Reviews in 54 cities
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 11 June 2013

Well, the check in was stymied by an employee who brought her bad attitude to work and didn't check it at the door. There is no one manning the elite check in. The room was really nice, but the walls are paper thin and I was awoken in the middle of the night by the crazy going on in the... More

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Rene N, General Manager at Renaissance Seattle Hotel, responded to this review
13 June 2013

Thank you very much for staying with us and for your comments. I am very sorry that you did not have a good stay. In particular I am disappointed that you felt the attitude of the front desk employee was inappropriate. We pride ourselves in our service and I will review your comment as well as the lack of follow... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(24)
  • Top floor(17)
  • Space needle(14)
  • Great view(11)
  • Steep hill(11)
  • Pike Place Market(9)
  • Front desk staff(8)
  • King size bed(7)
  • Friendly and helpful(7)
  • Flat screen TV(5)

Additional Information about Renaissance Seattle Hotel

Address: 515 Madison Street, Seattle, WA 98104
Phone Number:
Region: United States > Washington > Seattle > Downtown
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotels in Seattle
#46 Family Hotels in Seattle
#47 Business Hotels in Seattle
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Renaissance Seattle
Seattle Renaissance

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