My wife and I stayed for a couple of nights. Our heater in our room was not working at full capacity. I spoke to the front desk staff. They were so nice. They sent the maintenance person up ASAP and it took him 15 minutes to get it working. Thank you so much for the wine and chocolates as well!! More

For starters, the hotel shuttle service is the BEST I've seen for the price of your hotel stay. It isn't just a shuttle to and from the airport like so many others--this FREE shuttle goes to area attractions and runs constantly throughout the day. There are scheduled times and you do need to sign up the day before, but the... More

The stay was good, hotel staff wonderful and friendly athough the rooms could have been cleaner. We had booked the room as a package with a bunch of people for the seahawks game. The package was PRE-PAID in advance. Upon arrival they had asked for my credit card for incidentals and anything extra and said that's all it would be... More

16 co-workers and I booked a Seahawks group package from the Hotel Nexus. For a very reasonable price we got a nights stay, tickets to the game, 2 free drinks from the restaurant, shuttle service to the stadium, and non stop ice cold fermented beverages on the shuttle and breakfast the next morning. The hotel is close to the north... More

We stayed in this hotel for 5 days and not a single one was unpleasant. Its very close to both mainstream shopping (like, walking distance close) and just a short drive from downtown or some the more interesting areas like Fremont or Queen Ann. The morning breakfast was fairly good and the free access to a gym and laundry was... More

We had a great experience here! The staff was exceptionally helpful and friendly, the suite we stayed in was spotless and had the most comfortable hotel bed I've ever slept in. The complimentary breakfast each morning was delicious with a rotating menu of items such as scrambled eggs and bacon (a huge hit with my entire family), sausage, egg and... More

I've stayed here fairly often over the past 5 years, so I've seen the transformation of the hotel over the years. PROS: The rooms are clean and comfortable The breakfast is good Service from everyone is exemplary Restaurant next door is superb Microwave and fridge in the room -- YES!! Room rates very reasonable for Seattle Location is great --... More

The restaurant in front of this hotel is excellent but the hotel itself falls down in many ways. The location right near Northgate Mall may be advantageous, however the hotel has dire technical problems and some infrastructure issues too. Internet is almost impossible, and allthough the staff were friendly and helpful, they themselves could do nothing about the contract with... More

I thought they needed more housekeepers. I was there for a week and they were really running fast and sweating. It was sad to see women having to do this back breaking work at this constant speed every day. How long can they last like this I thought. I wanted to mention this really nice maintence man- Raffeal. He came... More