I have stayed twice now at this hotel and was very pleased both times. The room was clean, the bathroom clean, the staff very nice. The front desk even helped me find my way around Anchorage with the map. Gave me BETTER directions on how to get to the hotel than Google did!! Our last visit the hotel was getting... More

We were picked up promptly at the Anchorage train station after returning from Denali and we checked in and got our room. It was a nightmare from then on. The heat wasn't working. They not only had to make some system adjustment, but then the couch had to be moved to reach the in-room control on the floor. The auxiliary... More

This hotel is close to the airport and provides shuttle service. The rooms are large, but definitely could use more lighting. Breakfast was okay...good selection of cereals and bagels, and you could have a waffle made for you if you wanted to wait for it. Nice view of mountains from hotel. Within walking distance of several restaurants and to the... More

The place as soon as we entered had the smell of a full trash bag (not removed for weeks). We had booked a 1 bedroom suite with kitchen. The walls and the bathroom as such was clean. But the bed and the couch was very dirty and had not been cleaned like for ever. The hotel (building) as such had... More

Just 10 min from the airport Good free breakfast on the bus route to the centre good sized rooms free shuttle to airport free wifi More

Had to cancel our first night, last minute due to flight delay and they did not charge anything and had our room ready for us the next night. Room was adequate and clean with extra bedding, etc. provided. Had microwave and fridge. We asked them the next day if they could possibly keep our luggage for 2 days in storage... More

If there were a separate classification for budget hotels, I would give it 5 stars. The hotel staff, the manager , front desk staff, continental breakfast hostess, and the shuttle drivers were prompt, courteous, very responsive, and most helpful. Although the hotel is old and shows its age, the room was spacious. It had a large sofa, writing table, newly-renovated... More

We needed a cheap, clean place to stay near the airport after flying all day. This place fit our needs. Arrived in town after midnight local time. Their shuttle picked us up without incident and took us to the hotel for some much needed sleep. Check in process was quick and friendly. Rooms are dated but clean. Our room was... More

The employees need to take customer service instruction. They are extremely rude and could care less about problems. The internet was so slow we had to go across the street to Wendy's to get online. The policy for not being allowed to take coffee and juice to the room is absolutely ridiculous and the kitchen Nazi that oversees the continental... More