Our room was not clean (items on the floor in the corner indicated a poor job vacuuming), and the black-out curtains were shredded with age. The sheets were flat sheets and didn't stay tucked in. The smell of smoke permeated the lobby and casino. We were advised that the kids couldn't go into the casino, but you had to walk... More

I brought my boyfriend here for his birthday. The entire time from beginning to end while staying here, not once did we receive a smile, welcome or any form of hospitality. The hostess tossed our menus on the table and said not one word of instruction or even acknowledgment to us. As for the rest of the staff, we were... More

We stopped here for breakfast on the way to see the Grand Canyon. Wow, what a find! It is out there pretty much by itself. The restaurant had a buffet breakfast or order off the menu. We ordered off the menu and it was great. Very hot, delicious and inexpensive. Coffee was wonderful.... fresh and hot. Our waitress was funny,... More

This is a excellent hotel and casino with easy on/off road access. The buffet was beyond excellent at a price that was in line with Vegas. The staff was great and appearance as well. My room had a small view but I couldn't complain with the low price that whent with the room.

We stayed here before a paddle. Clean rooms nice facility. The buffet tastes like heaven after three days on the river. Nice staff and convenient to adventures. Can't believe the bargain prices! I would recommend to everyone.

On our way from The Strip in Vegas going to Arizona we were passing this hotel when we stopped for a drink and break. Loved it. It sits there on its own between Lake Mead and the Hoover Dam. It is a world away from the strip but offers you gambling, dining, relaxing and an overnight stay. When our stay... More

After 4 visits, we're done with this handy hotel due to the ridiculously inept company they gave Internet service to... to charge us $9.99/day for WiFi. I spend AT LEAST a half hour each visit on their 800 number getting hooked up... Only to lose connection over and over. This happens every time we stay here%#! No more! Even with... More

Don't stay here if you're expecting a 4 star experience. The Hacienda isn't that kind of place. This is a location for the budget-minded traveler. Basic, no frills, but a good value for the price paid. Clean rooms and nice amenities.

The guest room I stayed in for traveling with dogs was horrible. Dog pee on the drapes, carpet filthy, shower head was falling off and left a hole. I tipped a housekeeper $20 to clean up the room (they had no other rooms available) and it was slightly better. The buffet is unedible. Even the baked potato was bad. But... More