The customer service there was not what I had hoped for. The lady who took the reservation put us in a smoking room, and when we got there, the jacuzzi was nasty (lets leave it at that) and the furniture was chipped and dingy. When we went to change to non smoking we had to wait for the front desk... More

Our bed was comfy, our room was clean, the staff was friendly, breakfast was basic fruit and yogurt, but the pool area was not so good. Other guests had their dog in the pool area and in the hot tub. Yuck! More

This is my 12th visit to Omaha and I have stayed in about 9 different hotels. I'm coming back here next year! Omaha hotels really raise their rates the weekend of the Berkshire_hathaway shareholders' meeting. This comfort inn goes from $89 to $139--a bargain compared to most places. Our room was clean; the staff was friendly and helpful; Wi-Fi and... More

I work for a family owned hotel so i know what goes into running them. My mom and i and my four girls stayed at the hotel. We called ahead to see what check in time was. They told us 4pm. We had two family parties to go to and we wanted to check in at four and get cleaned... More

Contrary to other reviews, we had a very pleasant stay. We had a suite for smoking, as we had requested (they have only three in the hotel), which was very comfortable. Actually, upon arrival we elected to upgrade to the "honeymoon suite" that included a hot tub and fireplace plus two TVs, refrigerator, microwave and king bed. The walls of... More

The front desk staff was pretty great, very helpful and nice, but that is where my positive comments end. This place is a dump. It is in desperate need of remodeling. The bathroom toilet seat was broken, and there appeared to be crumbs on the carpet next to the bed. I wouldn't recommend this place to anyone. More

First I should say that I am the worst possible person to have in a hotel because I run one. This Comfort Inn was in a very good location, right off of I-80 and right in the middle of the different places we had to travel to during our stay. The staff was very nice and very attentive. The room... More

In Omaha on business. Sponsor booked us into this "truck stop". Holes in the comforter, bed made up but sheets never changed the entire week, holes in the wall, no proper heating, toilet did not work, poor service, and roaches in the "Continental Breakfast". Poor front desk service if it is cigarrette break time. Would never stay here again ever!!!!... More