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All 69 Omaha hotels

Comfort Suites

2.5 of 5
10503 Bedford Ave, Omaha, NE 68134
Hotel amenities
Comfort Suites
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33%
Ranked #45 of 69 hotels in Omaha
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53 reviews from our community

    Trip type
Traveller rating
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    16
    7
Date Rating
Altoona, Iowa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 June 2013 NEW via mobile

We came into Omaha for a Family Reunion that just happened to be at the same time as the College World Series. Rooms were double their normal rate. Our room was very damp. The sheets and bedding felt damp. Air conditioning was adding moisture rather than removing humidity. Staff made no effort to correct the issue. Not likely to ever... More

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Denver CO
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 June 2013

Beautiful breakfast area, extremely solicitous and accommodating staff, nice pool and hot tub area. It does appear to need a few repairs--our door was difficult to shut, but overall, in good condition.

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
7 June 2013

Thank you very much for the feedback. I appreciate the nice things you had to say and we have already fixed the door issue you mentioned. Have a great weekend! More

1 review
3 of 5 stars Reviewed 28 May 2013 via mobile

The room was nice w adequate space for a party of 5. Pillows were great. Food on the floor from previous occupants. Issues w the pool and chlorine levels. Bleached swimming suits and toilet seat broke while using it. All issues were addressed professionally, promptly and efficiently.

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
7 June 2013

Thank you for the feedback. We have printed your review so we can create work orders to fix the issues you mentioned. I appreciate the input and we hope to see you back in Omaha soon. More

1 review
4 of 5 stars Reviewed 24 May 2013 via mobile

Great room size. Carpet smelled funny and there where holes in the window frames and the shower Handel was broken. But overall it was ok. We would stay again but these things that I talked about above would have to be taken care of first. It's in a great location as well.

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gmne074, General Manager at Comfort Suites, responded to this review
28 May 2013

Thank you for the feedback. We will work hard to correct the issues that you mentioned and appreciate that you are willing to give us another chance. Thank you for staying with us and hope you have a great week. More

Walsall, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

We really enjoy staying here when we come to Omaha. Troy and the rest of the staff have always taken great care of us and we love seeing how updated the place is becoming. I would recommend this place to others as a great place to stay.

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gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you very much for the nice things you had to say about us. It has been a getting to know you and your family. We love having you and thank you for continuing to come back back! More

Howard City, Michigan
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 28 March 2013

Stayed here for five days in March 2013. It appears that it has been recently improved. The room was clean and maintained daily. The staff was excellent, always willing to help. Even though they work long hours they were always accomadating. The only draw back was the breakfast it was good but was not planned very well. One day they... More

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gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you for your detailed review. I really appreciate both the positive and negative things you had to say. I have reviewed the notes that you left us regarding breakfast with the staff and I completely agreed that we were a bit short staffed. I have changed the breakfast attendent's hours and now have her focus only on making sure... More

Lakeville
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 27 March 2013

The hotel was comfortable and staff was very friendly. It did appear that they have been updating items. Lobby and pool area was nice. You could see some areas still needing improvement like rusty exterior doors leading to pool but the overall pool area pool itself was very nice. Breakfast area was nice. Food was good and included hot ham,... More

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gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you for your detailed response. I have printed out your review and have gone over the list of areas where we can improve. We have fixed the doors in the pool based on your review and have taken more notice to the presentation of our breakfast. I appreciate your review and hope to see you again in the future. More

Marysville, Kansas, United States
1 review
3 of 5 stars Reviewed 17 March 2013

Good price. Kids enjoyed the pool but the hot tub was too hot for us adults to enjoy. They were out of towels in the pool room but the staff brought more after we asked. The hotel advertises a wakeup call (and is listed on the phone) which we wanted to utilize. We set up a 6:30 am wake up... More

Was this review helpful? Yes
gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you for your review. Sorry for the hot tub being too hot. We have adjusted it down to 102 degrees instead of 104 so it will be more suitable for everybody. I also apologize for the wakeup call being late as well. Our phones had been buggy and we needed a complete software update on our system. Because of... More

South Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 February 2013

This is my third trip at this hotel and its still great. I can tell they are making improvements. Breakfast is very good and the staff is very helpful! They have changed the decor in the rooms and the breakfast area

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See 2 more reviews by leeinne for Omaha
gmne074, General Manager at Comfort Suites, responded to this review
20 May 2013

Thank you very much for the nice things you had to say about our staff and property. We really value your input and hope to see you again in the future! More

Georgia, USA
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 10 January 2013

We have stayed at many Comfort Suites and been happy, but this one was of lower quality. We stayed during winter, and the parking lot had not been plowed, so parking was precarious. Front desk staff were friendly and helpful, but rooms need to be thoroughly cleaned. Breakfast was OK but they ran out of yogurt and more fruit would... More

Was this review helpful? Yes
See 4 more reviews by sarita08 for Omaha
gmne074, General Manager at Comfort Suites, responded to this review
6 February 2013

Thank you for your review. I apologize for our hotel not being quite up to standards. I do want to mention that we are doing everything we can to improve our hotel and your review has helped us do so. I've showed the company that plows our snow what you have said and I have also made sure we do... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Suites Omaha
Omaha Comfort Suites
Address: 10503 Bedford Ave, Omaha, NE 68134
Region: United States > Nebraska > Omaha
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 69 hotels in Omaha
Price Range: $
Hotel Class:2.5 star (2.5*)
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