We just completed a Regional Ladies Retreat at the Sheraton Omaha where we received exceptional customer service. From the initial meeting with Richard Webb to the completion of the event and settlement of our bill. The entire staff went above and beyond to meet our need and guarantee our satisfaction with each request. Thank you, we will return!

I love Sheraton Hotels simply because of the wonderful beds. This one didn't disappoint. The rooms appear to have been remodeled and were quite stylish, we had extra ammenities, the bathroom was well laid out. Check in was very easy, even though the hotel was booked with a convention group. The hotel had a bar area that we didn't go... More

Our son picked this hotel as we gathered in Omaha for his brother's wedding. It was central to the church and reception hall, but more than 6 miles from the Old Market area near my son's apartment and a must-visit in Omaha. Check-in went well and the room was satisfactory, save a carpet stain inside the door. The HVAC unit... More

Upon entering the hotel, I was taken aback by the remodel. The last time I was in the hotel it was shabby, but adequate. Yes, it use to be owned by another chain. The remodel Sheraton has done on this property is elegant, tasteful, inviting....This Sheraton was given a rating of 3 stars due to the fact it isn't downtown.... More

Check-in was quick and easy and done by a very friendly staff. The room was very clean and the beds were comfortable. Our two daughters (ages 13 and 3) favorite part was the pool covered by a dome. It was nice to swim in a pool and sit in the hot tub while looking at the snow and icicles outside.... More

Stayed here for 2 nights during visit to Omaha. Bed was very comfortable. Water bottles was handy as we forgot to bring ours. Visited the fitness center, and it was one of the better one around. Like the outlet near the bed for charging phones and tablet. Only gripe was no free coffee in the morning in the lobby. (There... More

Nice place, was welcomed by the friendly front desk staff, Room & hotel was nicely kept. Rooms was spacious and comfortable. Was away from noisy highways. Price was reasonable. Hotel has been recenlty renovated, and nice done. Would stay again if in that part of Omaha.

I stayed in a club level room for a brief one night stay. The room was renovated, comfortable and functional. Renovated Sheraton properties are always great at providing built in bedside and desk electrical outlets for plugging in devices. The staff is friendly. I appreciate that mouthwash and a body pull are included in addition to the normal toiletries. The... More

I stayed here for one night with two colleagues while visiting Omaha on business. The room is pretty much what you get with a Sheraton, plenty of room, a great comfy bead, a desk and as always a small bathroom! One of my colleagues was ill and the hotel allowed him to keep his room until 4Pm which was generous... More