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Fairfield Inn Springfield

2.5 of 5
3446 Freedom Drive, Springfield, IL 62704
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Fairfield Inn Springfield
Ranked #30 of 39 hotels in Springfield
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46 reviews from our community

    Trip type
Traveller rating
    4
    13
    17
    8
    4
Date Rating
Marquette, Michigan
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013 via mobile

They people couldn't have been nicer. Room was small but spotless, with comfortable bed, pillows and work space. Breakfast was nice, exactly as expected. I think they may have been a bit overwhelmed with a full house so there was a wait for some of the items on the buffet

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See 3 more reviews by BarbaraF4 for Springfield
Green Bay, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 1 May 2013

I checked in fairly late with a outgoing and friendly night auditor. The parking lot was well lit. The room was clean, no signs of mold or excessive dust, however there was some dust built up on the bathroom exhaust fan. In the morning the orange juice dispenser was out of order, but rather than leaving that as an "oh... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 21 February 2013 via mobile

Rough entry, no fitness center, drab lighting and rooms. Very low end for a Marriott property, but it was only $109. Out of date furniture and carpet but nice pool. Really?!?- no workout room. Who does that anymore?

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Chris N, General Manager at Fairfield Inn Springfield, responded to this review
11 April 2013

Dear Shawn H, Thank you for your comments. Please know that as of 02/15/2013, this property was purchased by Fine Hospitality Group. We have very extensive renovation plans for this property that will address the concerns you have mentioned in your comments. We are very excited about this renovation and we hope that once we are done, you would be... More

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Top Contributor
79 reviews 79 reviews
22 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 29 January 2013 via mobile

After reading previous reviews I was extremely hesitant about the reservation I had made for two nights. However, everything was just perfect--the front desk, breakfast room, and cleaning staffs were professional and friendly. Next to the check-in counter was a bucket of cold water bottles and a tray of cookies. In the morning this was replaced with juice and granola... More

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Brandon C, General Manager at Fairfield Inn Springfield, responded to this review
30 January 2013

Thank you for your review! I appreciate your comments! More

Monmouth, Illinois
1 review
4 of 5 stars Reviewed 23 January 2013

This Fairfield Inn was in a perfect location. We were attending a Swim Meet at the YMCA on Iles St..The employees were very cordial and helpful.The room was clean as was the pool area. Plenty of clean towels at the room and at poolside. The bedding and drapery were fresh and clean but somewhat wrinkled. The breakfast was variety, variety,... More

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Brandon C, General Manager at Fairfield Inn Springfield, responded to this review
24 January 2013

Thank you! We look forward to seeing you again! More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 23 January 2013

You can definitely find a better place to stay in Springfield than this place. The check in was ok and that was about it. The pool was ridiculously small, which I can deal with. The kids running up and down the hallways of each floor was annoying to say the least. The room was on the smaller side but had... More

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Brandon C, General Manager at Fairfield Inn Springfield, responded to this review
24 January 2013

Thank you for your review! I apologize your stay did not exceed your expectations and I will note your comments for the future. If there is anything else you'd like to share, please feel free to reach me at the hotel directly at 217-793-9277! More

West Branch, Iowa
2 reviews
1 of 5 stars Reviewed 23 January 2013

Went to pay with my credit card and they sai it was declined. I paid cash, went up to room called credit card company and they said the hotel charged my card $150 and it was declined because they tried to do it twice in a short time frame. Went back down and let the front desk know, of course... More

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Brandon C, General Manager at Fairfield Inn Springfield, responded to this review
24 January 2013

Thank you for your response! I apologize for the confusion on the billing during your stay. If you have any other issues please feel free to reach us at the hotel directly at 217-793-9277! More

Genoa City, Wisconsin
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 20 January 2013

We booked a Fri. and Sat. to enjoy a holiday break and see the Lincoln sites. Room and bathroom were clean I did not get out my magnifying glass to look for hair in the tub or mold or mildew none could be seen with the naked eye. We had a comfortable night and the breakfast on Saturday morning was... More

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Brandon C, General Manager at Fairfield Inn Springfield, responded to this review
24 January 2013

Thank you for your review! I apologize that the breakfast did not meet your expectations on both mornings of your stay, if there is anything else you'd like to share please contact the hotel at 217-793-9277! More

Altoona, Iowa, United States
1 review
1 of 5 stars Reviewed 19 January 2013

ABSOLUTELY DO NOt STAY AT THIS HOTEL!!!!!! My family stayed at the Fairfield Inn the weekend after Christmas. We were in town celebrating with family. Minutes before our departure I was cleaning bottles at the sink (we were traveling with a one year old). I had removed my wedding ring and a silpada ring. Long story short but I did... More

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Kate W, Regional Director of Operations at Fairfield Inn Springfield, responded to this review
31 January 2013

First and foremost let me start by truly apologizing for this very unfortunate situation. I can not begin to understand the emotion when losing a piece of jewelry so important as a wedding ring. Our team at all levels take this very seriously and have and will continue to fully cooperate with the authorities as well as insurance companies. We... More

Malta, Illinois
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 27 November 2012

I was hoping that this would be the better of the lower priced hotels in the area, but I'm not sure if that was true. There was a hair in my bathtub, the tiles on the floor were so uneven that I had trouble opening the door all the way, the grout around the tub was very dirty and mildewed.... More

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Additional Information about Fairfield Inn Springfield

Also Known As:
Fairfield Inn Springfield Hotel
Fairfield Inn Springfield Hotel Springfield
Fairfield Springfield
Springfield Fairfield Inn
Springfield Fairfield
Address: 3446 Freedom Drive, Springfield, IL 62704
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 39 hotels in Springfield
Price Range: $$
Hotel Class:2.5 star (2.5*)
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