We stayed one night as walk-ins in the Richmond area. We chose this location due to the price in a hotel coupon book, as well as knowing the quality of the chain. We weren't disappointed. The desk clerk at our walk-in 10pm check-in was very friendly and patient, even though she had problems looking up my Carlson rewards membership number... More

I booked and pre paid for 2 nights. My husband and I stayed the first night, and decided we would not be staying the 2nd night. We checked out early (by 9am) the next morning. I informed the desk clerk we weren't staying the 2nd night and that I was checking out and would like a recipt and a refund... More

We stayed here en route to somewhere else. It's very close to the hwy and easy to get too. The room was pretty average - nice though. Clean and comfortable. We didn't require much so I can't comment much on the staff. Check in and check out was very straight forward and the front desk person was friendly. We had... More

We had the opportunity to stay here on two occasions in January 12 this was a very compfortable hotel to stop at. One year later, the towels were shredding, the sheets were completely worn thin and the complete door lock system was missing causing our door to not close properly.. Thinking that this chain of hotels were on the upper... More

Conveniently located off of I95, we stopped late at night and checked a couple before settling on this hotel. While we were parked out front, another car pulled up behind us out of view of the door and sat there for a few minutes before a young woman (girl) jumped out and ran around the back of the hotel. The... More

Started off on the wrong foot. Attempted to call the hotel to be sure that we were heading in the right direction but no one at the hotel answered for a solid 5 minutes. When we arrived 2 hotel employees were out front of the hotel taking a smoke break. No wonder our call didn't get answered. Room was dated... More

Good location off I-95, that's it! This area is not the best stop off the highway. Lighting on parking lot is strong and it was good to be able to see my car parked, because the area was questionable. The hotel seems okay on the exterior, but when you walk in, it looks unloved, and worn out. The front desk... More

We have stayed here on 2 diffrent occasions. Both times were very nice. From making the reservation to checking in and out, the front staff has always been very nice and professional. The rooms are clean and the beds are comfortable. We will stay here each time we visit this area in the future. It is also very afforable which... More

We stayed here 4th of July week for one night. on a 100+ degree day you would think that the AC would have at least been running before we arrived...nope. Otherwise, the staff was friendly whenever you saw them. The room was fairly clean. The bathroom sink was held up by a piece of wood. The positives about this hotel... More