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Red Roof Inn - Richmond South

2.0 of 5
4350 Commerce Road, Richmond, VA 23234
Hotel amenities
Red Roof Inn - Richmond South
Ranked #27 of 86 hotels in Richmond
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110 reviews from our community

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Traveller rating
    45
    33
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Date Rating
PLAINSBORO
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013

I wasn't as impressed with this property as I was with the Charleston Red Roof Inn. The room was inside as great as the latter but some holdovers of the old look still remained. There was a old light fixture which was still up but not in use as was the old style closet system which was really ancient-you had... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
17 May 2013

Thank you for taking the time to share your experience from your stay with us. . I am very glad you see us as an ‘Excellent value”. Being pet friendly has allowed us to meet some special guests like you. Our new rooms are very nice with the updates and continue to get positive reviews. The easy on and off... More

Augusta, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 15 May 2013

Upon checkout, the woman at the desk had a look of utter disgust on her face when seeing my dog, a Lab-Boxer-Pix mix. He hopped up and wagged his tail and smiled and put his paws on the counter which I immediately corrected him. However this woman JUMPED back and ran as if he had hopped over the counter and... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
20 May 2013

As I stated in my previous emails, We sincerely apologize for the negative experience at checkout. It definitely was not our intention to upset you, just as it was not your intention for your dog to jump up on the counter. We do value you as a customer and appreciate your business. It is our hope that you will accept... More

1 review
5 of 5 stars Reviewed 12 May 2013 via mobile

LOVE this little motel! We came here from NJ to bring a foster dog to her new home and stayed overnight for Mothers' Day. The room is immaculate, the bed is ultra comfy and the value is exceptional. Thank you for helping us get Audrey, our foster dog, off to a good start and thank you for welcoming Junebug, our... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
14 May 2013

Thank you very much for staying with us and taking the time to share your experience. Your positive comments and recommendation are very much appreciated. With our new rooms and quality we do provide a great value, especially for pet lovers where Audrey, Junebug, and other pets stay for Free. We look forward to seeing you again when your next... More

Connecticut
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 May 2013

The Red Roof Inn, within two blocks of two other well-known motel chains, was $30 less per night. Expecting fewer comforts for the cheaper price, I was delightfully surprised to find a nicely decorated room with flat-screen TV, stereo system, and very comfortable beds. There was no hair dryer - I always pack my own. No complementary breakfast was offered,... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
6 May 2013

Thank you very much for staying with us and taking the time to share your experience. I thank you for your comments and recommendations as our new rooms with the recent updates are getting a lot of positive feedback. Not all the amenities of a full service chain but with a significant savings it does make a “wonderful bargain”. Our... More

Chapel Hill, North Carolina
2 reviews
3 of 5 stars Reviewed 1 May 2013

For the price (cheap), I have no real complaints. However, the hotel claims that all rooms are "non smoking" and warns that there is a $200 fine if you smoke. But the first room I was given reeked of smoke. They were very gracious in giving me another room, but it was on the highway side of the hotel and... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
3 May 2013

Thank you for taking the time to share your experience from your stay with us. I am glad we were able to move you to another room to take care of your quality issue. With the updates to our rooms our goal is to not only meet the guest’s expectations but exceed them. Providing smoke free rooms is our goal... More

NJ, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 26 April 2013

The room itself is clean, with adequate space and lighting. However, the sheets are thin, the bed is hard, the toilet keeps flushing itself at random, the radiator is extremely loud, and the motorcycle gang outside is having a party in the parking lot with blasting music that won't let me fall asleep. Plus, the locks on the door seem... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
29 April 2013

Thank you for taking the time to share your experience. I sincerely apologize for your experience not being above satisfactory here at our inn. With the recent update of our rooms our goal is to not only meet the guest’s expectations but exceed them and in this case it seems that we did not. I have spoken to my team... More

Wyckoff
1 review
4 of 5 stars Reviewed 19 April 2013

I have stayed at this Red Roof more than one time on my trips back and forth to Florida . The desk staff Khan and Shana were wonderful! After traveling from 7:30am till 9:00 pm Shana was so polite and helpful. She had my room ready and made me feel like a member of the family. In the morning, Khan... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
22 April 2013

Thank you very much for coming back to stay with us again & taking the time to share your experience. I am very happy that we were able to make you feel like a member of the family. Being pet friendly has allowed us to meet many special guests & on more than one occasion typically. Thank you very much... More

Columbus, Ohio
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 17 April 2013

I stayed overnight at this Red Roof Inn just to get through a long drive down the east coast. I was quite pleased with this property - the front desk clerk (I'm so sorry I didn't get her name) was professional, efficient, friendly and helpful. The room I stayed in was immaculate, the bed was quite comfortable with an adequate... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
19 April 2013

Thank you very much for staying with us and taking the time to share your experience. We love to hear comments like “great value for overnight” and especially that a guest is quite surprised after giving us the opportunity to serve your lodging needs. I very much appreciate your positive comments and recommendation. . The new rooms definitely refresh the... More

Ottawa, Canada
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 14 April 2013

We were there on a stopover on our return from Florida to Canada. It's OK for the night, but Red Roof is known for no-frills. The only amenities in the room are the bar of soap and the toilet paper. No Kleenex, no pen and paper to jot down notes, no hair dryer, forget about a mini fridge. We get... More

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KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
15 April 2013

Thank you for taking the time to share your experience from your stay with us. I am glad that we were able to meet your expectations for an overnight sleep. One of our attractions is affordable rates and that limits us on the amenities we can put in a room. We are currently adding some amenities to our superior king... More

Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 April 2013

I really don't know what too say without sounding like a broken recored. On April 6th was our third stay here at RRI Richmond South, Va. So far we've never ran into any of the problem that I've seen in some of these other reviews that room have been cleaned the beds are confortable and its been quite. The staff... More

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See 3 more reviews by johnnyrebell12 for Richmond
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review
15 April 2013

Thank you very much for coming back to stay with us for a third stay & taking the time to share your experience. This is one broken record I don’t mind listening to. I am glad we have been able to be consistent over your stays, which is one of our main goals. Your comments on service and quality are... More

 
 
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Additional Information about Red Roof Inn - Richmond South

Also Known As:
Red Roof Inn - Richmond South Hotel
Red Roof Inn - Richmond South Hotel Richmond
Red Roof Inn Richmond
Richmond Red Roof Inn
Address: 4350 Commerce Road, Richmond, VA 23234
Region: United States > Virginia > Richmond
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Richmond
#20 Business Hotels in Richmond
#28 Family Hotels in Richmond
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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