The hotel had apparently low occupancy but we were allocated a first floor room with no view and considerable traffic noise.
No elevator and no help, so we (70+ yr olds) had to drag large, heavy suitcases up two flights of stairs.
The room was adequate, but the aircon sounded like a jumbo jet on take off, so we opted...
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Our entire team would like to apologize for not exceeding your expectations while staying with us and we would like to thank you for taking time to let us know about your experience.We will use your feed back to help us implement improvements for a future stay.
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Nice, comfortable and affordable hotel. Breakfast was included and it was nice to start the day on a full stomach. Pool was clean, as was the room. The staff could not have been nicer!
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Our Team would like to thank you for taking time to let us know about your experience while staying with us and we were very glad to hear you enjoyed your stay and we look forward to having you return for a future stay.
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It wasn't the best hotel. It wasn't worth the price, it had smoking, and there were people outside yelling at 11. The continental breakfast was good and it was based on a courtyard with a decent pool.
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Let me start by thanking you for taking the time to go on trip advisors regarding your recent stay at our property. I would like to apologize for the guest that were outside being loud during your stay with us. We look forward to having you stay with us again in the future.
Sincerely,
Tammy Bragg
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We came into town for the 150th Anniversary and this hotel was unbelievable. When we first arriveved the had put together a pamplet of all the activities and they had someone working the business helping guest buy tickets. The best was they went way above they had the staff dressed in Civil War attire and the had an encampment in...
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I would like to thank you for choosing our property to stay at while visiting the area. I am so glad to hear that you enjoyed the staff being dressed in the Civil War attire and the encampment we had displayed in our front area of the hotel. We worked very hard at trying to be a part of the...
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Enjoyed the brief stay with our young children. Quiet rooms despite being so close to the airport (20 min drive away on 66w) and Manassas shopping. On premise Addy's with Karaoke Tuesday evening was a memorable experience for all of us. Excellent selection of hot and cold items for breakfast, good front desk service as well as inviting pool, business...
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I would like to thank you for taking time to go on Trip Advisor and post your experience while visiting with us. I am very glad to hear you enjoyed your stay with us. I look forward to having you return again soon.
Sincerely,
Tammy Bragg
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We knew getting this close to DC that it wouldn't be cheap, rooms started at $79 at the Red Roof and Super 8. Turns out it was the same price at the Best Western. And the Best Western had a bar/food on site, plus free breakfast in the AM.
Place was just about full, they had to check to see...
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We would like to start by thanking you for taking time to go online to complete the survey. I was very glad to hear you had a great experience while staying with us and we look forward to having you stay with us in the future.
Sincerely,
Tammy Bragg
General Manager
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Stopped here on our way to Maryland due to bad weather. Really surprised at this hotel. Thought that it would only be worth the cheap price we paid. Nice rooms. Everything was new. Staff even helped de-ice our car the next morning!
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We were very glad to have you stay with us during the bad weather and I am very glad to hear you enjoyed your stay with us and that our staff was able to help clean the snow off your car to get you started back on your journey. We look forward to having you stay with again in the...
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(1) I had to go back and forth to the front desk because they put me in a room that hadn't been cleaned. It's an outside hotel, so that meant loading the car back up and driving back around to the front desk. (2) Lots of rowdy truckers were up LATE and then up EARLY, so sleep was impossible. (3)...
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Let me start by thanking you for taking the time to go on trip advisors regarding your recent stay at our property.
I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.
Please know that we are taking your feedback to heart and focusing on improving.
I am really sorry that you...
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Ceiling collapsed near bathroom, a water fall ! Overpowering rug shampoo upon opening door, more of the same the next day. Maybe Fido made a bathroom stop in the room. Lots of trucks in the parking lot and their drivers smoking their cigs at the fron entrance.
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Let me start by thanking you for taking the time to go on trip advisors to complete a survey about your recent stay at our property. I do apologize if we did not exceed your expectations. I am very sorry we did have a small water pipe that busted and were able to replace the pipe and immediately fix demage....
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I shopped around for an affordable motel in the area. Most were double the price. I only expected this to be adequate, which was fine for me since I was traveling alone. I was pleasantly surprised to find a very clean and recently refurnished room with a flat screen cable TV, large refrigerator, microwave, in-room safe and a very comfortable...
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