I just want to say the Miss Havolyn in the Priority Club lounge on the 11th floor is one of the nieces if not the most professional person I have come in contact with in my 24 years of traveling around the world and staying in hotels. The moment you walk in to the lounge she greets you with a... More

I was hoping for a bit more. We spent one night with a layover between flights. It was fine. We were even on the executive level which I expected to be much nicer. But it was pretty average overall. Complimentary breakfast for PC members was nice. The lounge looked lovely, however we did not go in for a drink. More

I had an issue in my initial hotel room and was heading to the front desk. I ran into Rolly Fletcher on the elevator who asked how was my experience. I told him of my issue and he jumped on it right away, by calling housekeeping and told me that it was important that I was happy at the hotel.The... More

This hotel provides a room for priority guests with free breakfast in the morning and a Happy Hour between 5 and 7 pm. The hostess for the evening, Havolyn, made everyone feel special and that their business was appreciated. She greeted most by name and made you feel special. More

***Great value for area ***Front desk, dining/restaurant, bellmen, etc. - all very professional and helpful ***Located short distance from ATL Hartsfield-Jackson airport - free shuttle service to and from hotel to airport ***Room was very clean, liked the extra amenities (ear plugs, pillow spray, etc.) More

Hotel was really nice. I booked it through my work so I was up on the Executive Level, Floor 11. Highly recommended if you can get it on the company's tab. The hospitality was literally the best I have ever experienced. One employee in particular, Havolyn, went out of her way to provide a very comfortable and relaxing environment. More

Absolutely disgusting! Rust marks on the bathroom floor from leaky pipes, mold all over the bathroom, no closet!! Shower was gross, absolutely zero water pressure. Furniture was stained on headrests. The worst US hotel I have ever been in. I was stuck in Atlanta because of weather delays and this was the only available hotel. Now I know why. I... More

Hotel staff was great. Very helpful, friendly, and genuine care for guests. Convenient shuttle service from airport. Great atmosphere. Kimberly (bartender) was excellent. Was constantly moving to help someone. Extremely impressed!! We decided to stay at the bar in the hotel rather than go elsewhere because of her!! More

I booked this on Priceline.com who claims this is 3 1/2 star property. I've stayed in nicer 3 star properties. The lobby is 3 1/2 starts, but that's it....ok, maybe the elevator too. I read that this was re-furbished in 2007. If that's true, they missed a lot and/or they just have a lot more updating to do. The ceilings... More