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All 194 Atlanta hotels

Sheraton Gateway Hotel Atlanta Airport

3.5 of 5
1900 Sullivan Road, Atlanta, GA 30337
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66%
Ranked #94 of 194 hotels in Atlanta
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363 reviews from our community

Traveller rating
    102
    132
    75
    36
    18
See reviews for
Families
50
 
Couples
45
 
Solo
71
 
Business
165
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Diego CA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 June 2013

The rooms were a bit dated. The property overall seemed to be okay. The restaurant was decent. The service though was very good (in the hotel and the restaurant). The room walls were a bit thin and so it kept my wife awake due to conversations in the room next to us. We were put here by Delta due to... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
12 June 2013

Dear Apados, Thank you for taking the time to share your recent experience with us. We are truly grateful for the kind words you have afforded our hotel. Rest assured knowing that the areas of opportunity you mentioned, regarding the room will be revisited by our Director of Engineering. We truly appreciate your feedback and do look forward to your... More

Natchitoches, Louisiana
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 10 June 2013 via mobile

This hotel was not my choice. My flight had gotten delayed due to mechanical issues. The room was somewhat spacious. The bathroom toiletries was very sparse. However, the shower was hot and the bed comfortable. The staff seemed friendly for 2am. Overall experience good.

Was this review helpful? Yes
dedo48, Director of Front office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
12 June 2013

Dear RialbTraveler, Thank you for taking the time to share your recent experience with us. We are truly humbled by your kind words. I will share your feedback with the relevant department to ensure your room concern is promptly ameliorated. We do look forward to welcoming you back real soon. Best regards, Dedo F. Dixon More

USA
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 June 2013

Such a great stay! Had the opportunity for quick overnight stay between flights...was so pleased! Welcoming by staff at reception warm and friendly. Room was well kept, air conditioning worked just fine. Very fast internet service. Club Lounge had nice finger foods and beverages, relaxing place and nice view of airport. Nice snack bar and of special note: the bar... More

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
12 June 2013

Dear SCTerminator, Wow...a perfect score! We are delighted and forever grateful. Here at the Sheraton Gateway Hotel Atlanta Airport, we aim to provide optimal services, based on your feedback we succeeded with such. We are honored and do look forward to your next visit. Best regards, Dedo F. Dixon Director of Front Office More

Suffolk, Virginia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 31 May 2013 via mobile

Came to Atlanta for a school reunion and was pleasantly surprised by my choice of hotel. Arrived early and was able to check in before 10 am. My top floor room was very clean and seemed newly remodeled. Although the bathroom was small it was very clean with great lighting. I enjoyed the double shower head. I also appreciated the... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
3 June 2013

Dear Dionne H, We are elated by your wonderful feedback. Wow, having enjoyed such a spectacular view from your hotel room, we are confident must have been very inspiring. We are honored by your kind words and do look forward to your next visit. Best regards, Dedo F. Dixon Director of Front Office More

Grover, Missouri
1 review
3 of 5 stars Reviewed 29 May 2013

Delta put us up for the night as our connection flight had already left. By the time my husband and I had checked in it was very late. Took showers and hit the bed. When I awoke in the morning I was appaled to find that the bottom sheet on the bed I had slept in had dried blood stains.... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
31 May 2013

Dear Marjroy; Thank you for taking the time to share your recent experience with us. We are truly disappointed to learn that your previous experience did not represent us well as a brand. We will without a doubt share your feedback with our Director of Housekeeping and ultimately secure your loyalty to our hotel. We would really like to talk... More

Goldendal
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 of 5 stars Reviewed 28 May 2013

For a weary traveler, who has missed a flight, facing an unplanned overnight at Atlanta Airport, the welcome you get from the late night staff can't be beat. These front desk folks know exactly how tiired you are, and get you into your room in minutes. This hotel has superb quiet rooms, despite the close proximity to ATL. Soft beds.... More

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
31 May 2013

Dear Doug R, We are overjoyed and delighted by your kind words. Here at the Sheraton Gateway Hotel Atlanta Airport, we pride ourselves with exceptional services. Based on your feedback we provided such. We are forever grateful and do look forward to welcoming you back real soon. Best regards, Dedo F. Dixon Director of Front Office More

Rochester, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 26 May 2013

I spent one night at the Sheraton when my flight to Key West was cancelled. The hotel is minutes away from the airport and offers a free shuttle service. The building is very clean and the front desk staff are friendly and helpful. The rooms are spacious, clean and comfortable. There is a small fitness center and indoor pool off... More

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dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
31 May 2013

Dear Roctraveler1; Thank you for taking the time to share your recent experience with us. We are truly honeor by the kind words you have afforded our hotel. Rest assured knowng that the areas of opportunity you mention will be promptly ameliorated. A fallowup is absolute wiith the bartender you encountered. We do look forward to your next visit. Best... More

Wilmington, North Carolina
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 26 May 2013

Spent two nights on business. Property was well maintained, clean, and room was spacious. Convenient to airport. The staff was friendly and helpful. Restaurant and bar were decent. I will likely return.

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
31 May 2013

Dear Mike B, Thank you for taking the time to share your feedback; we are truly humbled by your kind words and do anticipate the opportunity to once again provide you with exceptional services. We are forever grateful. Best regards, Dedo F. Dixon Director of Front Office More

Richmond, Virginia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 22 May 2013

Pros: The bed and the pillows were very comfy. The lobby of this hotel was very pretty and probably the most attractive thing on the property. Nice view of the airport and planes landing from the 10th floor. Free airport shuttle Cons: The rooms were not very spacious at all and the bathroom was very small and did not have... More

Was this review helpful? Yes
See 3 more reviews by ssmoore for Atlanta
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
23 May 2013

Dear Ssmoore; Thank you for the time taken to review our hotel. We are truly humbled by the kind words you have afforded us. Rest assured knowing that I have shared your feedback regarding certain areas of opportunity with the appropriate department, to ultimately regain your confidence to our brand. We do look forward to your next visit. Best regards,... More

chiba
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 May 2013

good; near airpot, shutle service. bad; noise from next room., no shop around the hotel. There was mite!!

Was this review helpful? Yes
dedo48, Director of Front Office at Sheraton Gateway Hotel Atlanta Airport, responded to this review
31 May 2013

Dear tsukasa; Thank you for taking the time to share your recent experience with us. Rest assured knowing that my fundamental goal and objective is to ensure all available resources are utilized to avert future occurrence of your concerns and ultimately secure your loyalty to our brand. We sincerely apologize for the inconvenience you encountered and do hope you will... More

 
 
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Additional Information about Sheraton Gateway Hotel Atlanta Airport

Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Address: 1900 Sullivan Road, Atlanta, GA 30337
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#71 Business Hotels in Atlanta
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Sheraton Gateway Hotel Atlanta Airport is situated 0.5 mi from Hartsfield-Jackson Atlanta Airport, near Georgia International Convention Center. We're minutes from downtown Atlanta's attractions. ... more   less 
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