This hotel has the most beautiful room I have ever stayed in. The room was clean and comfortable. The security of the elevator was nice; you had to have a room key to use it. Upon check in, we were provided with a coupon for a free glass of wine from the bar. The hotel does have a restaurant which...
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We spent one night at Twelve Centennial at the end of January 2012. Overall, it was a wonderful experience. We pulled in to the garage and our car was parked for us to retrieve our luggage then was moved to longterm parking. We went to the front desk as were greeted by everyone behind the desk. After this point we...
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Dear Christytra,
Thank you for reviewing TWELVE Hotel Centennial Park.
I will be sure to share your review with the team. I am delighted that you enjoyed your visit with us and I do hope that we have the opportunity to welcome you back on a future visit to downtown Atlanta.
sincerely,
John Reilly
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My husband and I stayed at the Twelve in January 2012. I booked through a service that provides rooms for the Atlanta Gift Show and I had never heard of this hotel. Did not know what to expect at all. We were very pleased with the room and the TVS and the wonderful computer service. It was great to order...
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Dear webbear372,
Thank you writing a review of recent your stay at TWELVE Centennial Park. I was happy to read that you enjoyed your stay overall and found our suites to be comfortable. I was however dissapointed to read about your difficulty in obtaining a can opener. This should have been delivered from housekeeping. I will share your comments with...
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I received excellent customer service before I even arrived in Atlanta. On 1/4/2012 Front Desk servicemen Alexander contacted me after I called to inquire about my reservation. He reassured me that all was well and gave me important information about the hotel (parking, restaurant, etc.). Upon my arrival on 1/6/2012 I was personally greeted by Alexander as he not only...
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My fiance and I booked this hotel for a brief get-away after the holidays. The first thing that drew us to Twelve Centennial Park was its spacious rooms, views of downtown and contemporary feel. We were not disappointed. Our room was a deluxe king on the 16th floor, which I believe was the top floor of the hotel. The apartment-style...
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Dear tropical_wonder,
Thank you for writing a review on your stay at TWELVE Centennial Park.
I was glad to read that you enjoyed the hotel, however I was dissapointed to read that the service was not as friendly or helpful as it should have been. Please accept my apologies on behalf of the team for that. I will share your...
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My husband and I attended a sorority event that was held in this hotel in November, 2011. As we acquired the room at the last minute, we were not expecting much. The room had a COMPLETE kitchen and the bathroom included a tub that even my hubby could use (he is over 6 feet tall). The bed was SUPER comfy...
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Dear Naima1922,
Delighted to read that you had a great stay with us at TWELVE Centennial Park and that your expectations were exceeded. Our hotel is a great spot for couples who want to relax or take an in-town break. We look forward to welcoming you back on a future visit.
sincerely,
John Reilly
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This has a HUGE full kitchen with dishwasher and full sized fridge. A sleeper sofa and two tvs plus internet. We got a great rate and were close to everything. Super clean and well maintained. We went as a couple but will return with our children to do the aquarium. It was 10mn from great shopping and a block from...
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Dear AugustaGATravler,
Glad to read that you enjoyed your visit to TWELVE. Our suites are ideal for the family so please do bring the kids on your next visit. We are an Georgia Aquarium partner so look at our website and book one of our Aquarium packages--Thay are a great value for families.
sincerely,,
John Reilly
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Only stayed one night, which was too short! Had a huge apartment, kitchen, dining table, lounge, king sized bed and large bathroom. Since we got there late we ordered room service. Very nice. Had a great view with small balcony.
Wish we'd stayed more than one night.
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Dear Shazmoc,
Delighted to read that you enjoyed your stay with us at TWELVE. I hope that we will be able to welcome you back soon and possible for a longer visit.
regards,
John Reilly
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Edgy design, spotless, perfectly located, great service, great price. What else could I ask for in an Atlanta hotel??
I attended a small conference at the Twelve Centennial Park, and thought I’d save a few dollars on room rate by staying at the Hyatt Place a long block away. I was disappointed in that hotel (check my review), and after...
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Dear Louis 59,
Thank you for posting a review on your stay at TWELVE Centennial Park Hotel.
I am delighted to read that you enjoyed the stay and found our hotel to be both comfortable and convenient. I look forward to welcoming you back on a future visit.
sincerely,
John Reilly-GM
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The room was absolutely enormous and very well appointed and looked after. I'm not sure what happened to those who have written poor reviews but I can only assume that they were unlucky, as the service was exemplary while I stayed there.
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Dear johnnythirkell,
Thank you for writing a great review on your visit to TWELVE Centennial Park. Glad to read that the service was "exemplary". I hope that we get the opportunity to welcome you back to the hotel in the near future.
sincerely,
John Reilly
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