Reserved a two-room suite. Upon entry, carpeting was filthy. Filthy meaning food and beverage stains - all over. There were crumbs on one of the stools by the breakfast bar in the kitchen. There were crumbs and old ketchup packets on top of the refrigerator. Due to the condition of the room we decided to leave. I reserved another room...
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the hotel was clean, hostess at the desk was courtious. Did not have coffee in the lobby every morning and we had to run in the rain to meet the MARTA train to get downtown. We did, however, have much fun at the experience.
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Typical great service for the Holiday Inns. good location for the events we had planned to see on vacation. Only discomfort was the pool was closed.
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I stayed at this hotel for five days while attending a conference in the area. My room was large and felt "homey" which was nice. The staff were friendly. The furnishings were old but the room was fairly clean. I had to change rooms the second night due to problems with the water. Would have been nice if someone would...
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I wish to apologize that we did not meet your expectations during your recent stay with the Holiday Inn Express Atlanta-Buckhead. We strive to provide our guests with excellent service and accommodations.
With regard to the water issue, we had just installed a new water heater and were experienceing some difficulties in regulating it. I do apologize there was not...
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I have stayed at this hotel about 20 times this year and it never disappoints. The location is on Pharr Road in Buckhead and the price is excellent! The location is near Lennox, Phipps and award winning restaurants. I check in, park my car (free parking) and their free shuttle takes me to shop, dine and enjoy anything I can...
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Thank you so much for taking a minute to post your thoughts on the Holiday Inn Express Atlanta-Buckhead. It is gratifying to know that you are receiving consistently good service from our staff and that you like our location!
Your continued patronage of the Holiday Inn Express Atlanta-Buckhead is truly appreciated! Please introduce yourself the next time you come to...
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This is a tremendous find for Buckhead. Walking distance to shops & restaurants. The service here is great for a "budget" property. The rooms are mini suites. Basically a very small bedroom and smallish living room, plus a kitchenette. I like the mini-suite, especially for multi-day stays so I'm not stuck eating dinner while sitting on the bed. The fact...
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Thank you so much for taking the time to post a review for the Holiday Inn Express Atlanta-Buckhead! We are always pleased to hear from our guests relating their experiences at our hotel.
We truly appreciate your evaluation of our breakfast. We are looking at ways to perk things up a bit and adding some additional fresh fruit and checking...
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Hotel has been updated and is very clean. We ended up in a 2 bedroom suite, which was great for two older women, as we each had our own bedrooms and bathrooms. staff was great. They went out of their way to be very helpful. Breakfast was nice and quite presentable too.
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Thank you so much for taking the time to share your impression of the Holiday Inn Express Atlanta-Buckhead. It is always pleasant to hear from guests who have enjoyed themselves and our hotel.
When plans bring you back to Atlanta, we hope you will give us a call and come stay with us again!
Again, many thanks for your comments...
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Hotel was dark, furnishings were old and bed was old. Water pressure in shower was poor. Staff was not personable or friendly. Most of the Holiday Inn and Holiday Inn Express properties that I stay at are updated. This property is not in line with Holiday Inn's commitment to excellence. I will stay elsewhere when I am back in that...
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I regret our hotel did not meet your expectations on your recent visit here. We have been putting plans into place to update the property, but with recent economic times, some of these have had to be put on hold.
I would like to have little more detail on the staff you encountered during your stay, as it seems there...
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I like the location better than anything. It's out of the way, but right i the middle of everything. The people are wonderful and the place is always very clean.
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Thank you for taking your time to post a response to your recent stay with the Holiday Inn Express Atlanta Buckhead! We were pleased you had such a good experience at our hotel. Our location is super as we are within two miles of Lenox Square, Phipps Plaza, a wide variety of dining opportunities, and just a short drive to...
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I was traveling with my parents and 2 kids and was having a really hard time finding a room that could accomodate 5 people. Some hotels would require you to book 2 rooms and other hotels just had 2 doubles and we could get a rollaway. My parents are used to King size beds so even trying to find a...
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Thank you so much for taking the time to review the Holiday Inn Express Atlanta Buckhead! I am pleased to hear that your overall stay was satisfactory. Please understand, that due to the way the hotel is constructed, it is difficult to manage the noise levels on the wooden decking outside the guest suites. Also, at the time the hotel...
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488 Reviews
55 Reviews
