We stayed one night as we were traveling to Hilton Head South Carolina. I have stayed at many Embassy suites and this was by far the worst. The hotel needed updating very badly. The carpet was worn and torn everywhere. It stunk especially the elevators. It was dirty and was very hot and humid everywhere inside. The worst part was... More

This was a business trip, so the location was a non-factor for me. The shuttle service to and from the airport was prompt and the drivers were all very courteous and helpful. The room was very clean and the house staff were very attentive. The meeting rooms were nice, but the wi-fi is not free in the hotel. All of... More

As a family of 6, Embassy Suites is the perfect spot nation wide. Has 2 double beds and couch that folds out to double in a separate room. Indoor pool, and complete, hot, cooked to order breakfast is included. Perfect for family travel:) Great airport location- convenient for flying out next morning.

I remember when Embassy Suites was the bomb hotel... Everyone wanted to stay there. But this one is outdated and drab. Everything is worn out. The wallpaper, carpeting, kitchen area... And list goes on and on. The front desk receptionist was very nice and welcomed me as a hh member. My room was ready upon arrival. I needed to do... More

Every single employee that I encountered was extremely happy and friendly and helpful. The hotel itself is a bit older but it's clean. Beds are not as comfortable as I would have liked. The air conditioning in the room cranked and I never had to adjust it after the first day, so to me it was a bonus! Breakfast I... More

Why does any traveller book a room at an airport hotel? Our only reason to consider it was to start a fourteen-hour day less fatigued and more rested. That did not happen. This was one of the noisiest and least comfortable places I have stayed at in years, not at all in keeping with what we've become accustomed to at... More

Our stay was ruined by a subpar stay here. We had stayed previously, but this time staff at breakfast was late, lazy and non attentive. The restaurant there, Moniker's is depressing and the food and menu were lacking.

I checked into this hotel on May 29th and I checked out within an hour. I checked into my room and it had an order to it that I couldn't bare, so I asked could I be moved to another. The front desk was nice and honored my request and I was moved to another room. When I got to... More

As Hilton Diamond members, I've come to expect the best attention to detail from Hilton properties, but this hotel misses the mark. Upon check-in, we immediately saw there was no blanket on the bed and the pull-out sofa was not made up, nor were there pillows or blankets anywhere for the sofa bed. We contacted the front desk via phone... More