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Extended Stay America - Frederick - Westview Dr. Hotel Reviews, Frederick

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Extended Stay America - Frederick - Westview Dr.

2.5 of 5
5240 Westview Dr, Frederick, MD 21701
Hotel amenities
Extended Stay America - Frederick - Westview Dr.
11 traveller photos
Ranked #7 of 21 hotels in Frederick
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    12
    9
    3
    1
    2
Date Rating
Silver Spring, Maryland
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Okay Stay”
3 of 5 stars Reviewed 7 May 2013

I stayed here the night before the Frederick Half Marathon. It seemed there were other people staying there for the half marathon, too, but the place hardly seemed crowded. Check in was pretty simple and easy. I was on the first floor right by the lobby, but thankfully, it wasn't too noisy. I was also near the trash room, but... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
9 May 2013

Thank you so much for posting a review of our property. I'm so pleased to hear that your stay was accomodating to your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Smokers Delight”
3 of 5 stars Reviewed 4 May 2013 via mobile

Unfortunately, neither my wife or I are smokers. But we noticed the distinct odor as soon as we got off the elevator on the 3rd floor. It's not unheard of to have non-smoking rooms on a smoking floor, but the ashtrays in the room gave it away. And although the room had probably received the standard 'after smoking' treatment, the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
9 May 2013

Thank you for your recent review of your stay. I am sorry to hear that you were not happy with the location of your room within the hotel. While we accommodate both smoking and non-smoking guests, we never want to make any guest uncomfortable based on their room type or where it is located. Please know, we are working to... More

Baltimore, Maryland
1 review
“problem check-in & dirty”
2 of 5 stars Reviewed 22 April 2013

Reservation was made on line, and confirmation received. The website showed smoking rooms at a higher rate; we booked one, as it would be more convenient for me.Confirmation showed us booked into a smoking room at the higher rate .When we arrived at check in, the young lady at the desk looked up & found reservation; she then seem to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
24 April 2013

Thank you for your recent review of your stay. I am sorry that we were unable to accommodate your room request and the one you did receive was not cleaned properly. I have reviewed our cleanliness standards with our housekeeping staff and am coaching the front desk staff on how to ensure guest requests are fulfilled. We are working to... More

Raleigh, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Comforting”
5 of 5 stars Reviewed 11 April 2013

My husband stayed there for four months while working. I visited on weekends. The staff was very accommodating. The room was always clean. I thought it was a wonderful hotel. I would highly recommend it.

Was this review helpful? Yes
Clifton Park, NY
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Basic, but nice”
4 of 5 stars Reviewed 6 April 2013

Just stayed one night as we were just traveling through. We looked for something inexpensive but not cheap-o. This hotel has a friendly staff, comfortable rooms and a great price per night. I would recommend to friends in the future.

Was this review helpful? Yes
PropertyManager28, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
8 April 2013

Thank you so very much for your glowing review of Extended Stay America Frederick - Westview Dr.. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to... More

Georgetown, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“good place for long term stay”
4 of 5 stars Reviewed 2 March 2013

Room is nice and comfortable. Noise level is minimal and would not have known there were dogs in the building except for seeing them outside. Very convenient location with shopping and restaurants close. Easy on and off access to the interstate also.. Only complaint would be that I had to ask for housekeeping. Then it was discovered that I checked... More

Was this review helpful? Yes
PropertyManager28, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
4 March 2013

I received a copy of your review, and wanted to thank you for nice comments on our location and service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great stay”
5 of 5 stars Reviewed 3 December 2012

Newly renovated hotel with all the goodies. Very clean place. Was surprised they still allow smoking in some rooms on the top floor but once I got situated in a lower level room I never even would have known if I hadn't toured the place first and I am extremely sensitive about smoke. Room has the basics, small kitchen and... More

Was this review helpful? Yes
PropertyManager28, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
5 December 2012

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that your stay with us has been so pleasant, comments such as yours makes our mission on great service a journey worth while. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Frederick, Maryland
1 review
“With You In Mind”
5 of 5 stars Reviewed 22 October 2012

The accommodations offered are as superior as a high priced hotel. The staff makes it as friendly to make it feel like home. The convenience of the location makes it easy to stores, shopping, malls & groceries. The kitchen is perfect. The cleaning staff is pared with the most elite hotels cutting no corners.

Was this review helpful? Yes
PropertyManager28, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
23 October 2012

Thank you so very much for your glowing review of Extended Stay America Frederick - Westview Dr.. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)... More

Hugoton
1 review
“MY STAY”
5 of 5 stars Reviewed 19 October 2012

I felt safe. Very friendly staff and manager. All my needs were met very cheerily and very efficiently.I will always stay here when in this area.The cleaning crew was grat. The front desk was awesome.

Was this review helpful? Yes
Juan R, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
22 October 2012

"Thank you so very much for your glowing review of Extended Stay America Frederick - Westview Dr.. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)... More

Andover, New Jersey
1 review
“Clean, easy, efficient”
4 of 5 stars Reviewed 19 October 2012

Easy location form 270, 70, 15. Clean comfortable rooms. Very Helpful staff, Kitchen, Quick breakfast in the morning, coffee, muffins, fruit. Inexpensive gym across the street(100 yards away). Great for quick or long stay.

Was this review helpful? Yes
Juan R, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review
22 October 2012

"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Frederick - Westview Dr.. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More

 
 
Extended Stay America - Frederick - Westview Dr.
Extended Stay America - Frederick - Westview Dr.
4.0 of 5 stars 27 reviews
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Additional Information about Extended Stay America - Frederick - Westview Dr.

Also Known As:
Frederick Extended Stay
Address: 5240 Westview Dr, Frederick, MD 21701
Region: United States > Maryland > Frederick
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#5 Family Hotels in Frederick
#6 Business Hotels in Frederick
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Frederick - Westview Dr.
5240 Westview Dr
Frederick, MD 21701
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