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Residence Inn Macon

3.0 of 5
3900 Sheraton Drive, Macon, GA 31210
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Residence Inn Macon
Ranked #32 of 65 hotels in Macon
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47 reviews from our community

    Trip type
Traveller rating
    12
    17
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    3
Date Rating
Nashville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 April 2013

We recently stayed at this Residence Inn for 2 nights, one going to Florida, and one a week later coming back home. The reason we picked this hotel is because with 2 adults and 4 kids it was one of the few affordable hotels that allowed us to get a suite with separate bedrooms, essential for our 1 year old... More

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Des Moines, Iowa
Top Contributor
166 reviews 166 reviews
63 hotel reviews
Reviews in 66 cities Reviews in 66 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 7 April 2013

Much has changed in about a year, which is about the time of my last visit. Staff is still very friendly. However, the rest of the place has gone down hill since my last visit. Not sure what has happened. So I will start with walking into my room on day one and it smelled like stale smoke, had a... More

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See 2 more reviews by RetiredArmyRANGER for Macon
Dana C, General Manager at Residence Inn Macon, responded to this review
10 May 2013

Thank you for staying with us last month. I appreciate you taking the time to write a review. I am terribly sorry that you had a bad experience. There is simply no excuse for your Housekeeping issues and we are definitely working on that area. Please know that your stay wasn't typical. Most of our guests are happy. I hope... More

Florida
Top Contributor
133 reviews 133 reviews
52 hotel reviews
Reviews in 71 cities Reviews in 71 cities
130 helpful votes 130 helpful votes
2 of 5 stars Reviewed 22 March 2013

I guess I could have requested clean sheets but I never would have imagined that in five days, their policy would have not required a sheet change. It was doubly bad because I had arrived with SEVERE allergies kicking in so I spent two days in bed alternating with chills and fever. We requested the first two days not to... More

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See 5 more reviews by Gagal for Macon
Dana C, General Manager at Residence Inn Macon, responded to this review
10 May 2013

Thank you for staying with us in March. I am very sorry that you had a problem. We are in the ecological mode; however, we typically change sheets every 4 days. I am so sorry we missed yours. It is not usually a problem and I'm terribly sorry we missed your sheet change. Please give us another try next time... More

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4 of 5 stars Reviewed 18 March 2013 via mobile

We stayed one night on our way to Florida. We had a one bedroom suite that was clean and quite spacious. Fast and friendly check-in. Restaurants are near-by but not close enough to walk. Breakfast was good with p Enty of seating space.

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See 2 more reviews by Gary M for Macon
Sylvania, Georgia
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 March 2013

We enjoyed every aspect of this stylish extended stay type hotel. We were very satisfied will all amenities, staff, foods, and furnishings. Will find it hard to stay anywhere else as this one had it all and you rarely find that! Only disappointment was that the spa by indoor pool was boarded up and has been discontinued by management.

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Dana C, General Manager at Residence Inn Macon, responded to this review
10 May 2013

Thank you so much for staying with us in March. We appreciate you kind comments. Please stay with us the next time you are in the area. More

Macon, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 22 February 2013

Due to a fire in our house, this Residence Inn was our "home away from home" for 3 full months. Our suite was on the I-75 side but we never heard the traffic, and we kept our windows opened! Every member of the staff, from housekeeping to Dana, from Bill and Tina to the wonderful ladies who prepared b'fast and... More

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See 2 more reviews by Lisa I for Macon
Dana C, Manager at Residence Inn Macon, responded to this review
10 May 2013

Thank you very much for staying with us. We enjoyed having your family with us; however, we were sorry about the circumstances. Thanks for your kind comments. I have shared them with the staff. Please keep us in mind next time you need lodging. More

Tucker, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 November 2012

Stayed here Nov. 10, 2012, in a 1st floor 2 bedroom suite facing the highway. Road noise from the highway was non-existant unless you have super sensitive hearing. Last time I stayed there was 10 years ago and it's still a great hotel. Staff was nice & courteous. The renovations were well done & the firepit & barbeque were nice... More

Was this review helpful? Yes 1
See 3 more reviews by Georgia N for Macon
Dana C, Manager at Residence Inn Macon, responded to this review
11 January 2013

Thank you so much for staying with us. We're glad that you had a good stay. More

florida
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 20 November 2012

I have stayed here a few time before and it was average for a Residence Inn. This time the heat didn't work, room had a very moldy smell, there were only 2 towels/wash clothes/hand towels, and being a Platinum member we were put on the I75 side of the building, listening to all the cars and trucks go by all... More

Was this review helpful? Yes 1
Dana C, Manager at Residence Inn Macon, responded to this review
11 January 2013

Thank you so much for staying with us. I'm sorry that your experience was not up to standards. We have made some staffing changes and if you stay here again, I think you will find improvements. More

Athens, Alabama
Top Contributor
83 reviews 83 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 7 November 2012

I've stayed in several of the Residence Inn's around the country and this is the worst I've been in. The room was appointed with cheap fixtures and a a slight but noticable odor. The mattress was sub-par. The breakfast was below Residence Inn standards also and numerous items were depleted. Although this is typically a good chain, I can't recommend... More

Was this review helpful? Yes 1
Dana C, Manager at Residence Inn Macon, responded to this review
11 January 2013

Thank you for staying with us in November. I'm very sorry that you didn't have a good experience. We are always working hard to improve and use your comments for training and improvement. I think if you stay again, you will find your experience more pleasurable. More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 October 2012

Well I was only at this location for one day, but could easily see using it as an extended stay. Employees seemed to genuinely care. Amenties big and small had attention to detail. I stayed in a 2 bedroom suite with a friend and the beds and pillows were better than mine at home. Bathrooms and kitchens were clean. No... More

Was this review helpful? Yes 1
Dana C, Manager at Residence Inn Macon, responded to this review
11 January 2013

Thank you for staying with us in October. I was delighted that you had a good stay. Please come back again! More

 
 
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Additional Information about Residence Inn Macon

Also Known As:
Residence Inn Macon Hotel Macon
Residence Inn Macon Hotel
Macon Residence Inn
Address: 3900 Sheraton Drive, Macon, GA 31210
Phone Number:
Region: United States > Georgia > Macon
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 65 hotels in Macon
Price Range: $$
Hotel Class:3 star (3*)
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