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Homewood Suites by Hilton Salt Lake City-Downtown

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Traveller (155)
Room & Suite (97)
Dining (21)

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About

#20 of 74 hotels in Salt Lake City
Location
Cleanliness
Service
Value
The Homewood Suites by Hilton Salt Lake City Downtown hotel is located in the trendy Gateway area of Salt Lake City, within walking distance of all major companies in the downtown area. Our Homewood Suites hotel is also within walking distance of many attractions, including Temple Square, The Gateway District, Vivint Arena, and Salt Palace Convention Center. All 137 suites at the Homewood Suites have fully equipped kitchens. The hotel also includes a hot complimentary breakfast daily and an evening Managers Reception, including light food and beverages. Complimentary local phone calls and a complete 24-hour Suite Shop are also available for all guests of the hotel. A seasonal outdoor heated swimming pool and hot tub are also located on site along with an exercise facility. Make yourself at home.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Skiing
Kids stay free
Business Centre with Internet Access
Car park
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast buffet
Kid-friendly buffet
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
Hotel links
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1,225Review14Q+A100Room tips
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Jazmine C wrote a review Dec 2023
1 contribution
Stayed here for 4 nights. Never once did they come clean the room even after calling housekeeping and going to the front desk to ask for it. They said we already called and that they would do it but they NEVER did. All we needed was trash pick up, towels, and toilet paper and they couldn’t even do that. We had to go down twice to the lobby to ask for it since they won’t clean or at least deliver anything to the room even when asked for. Nice room but not worth it. Horrible service and no housekeeping.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Dec 31, 2023
Jazmine, it's regrettable to hear that your experience with us didn't meet expectations. We understand you had problems with the tidiness of your room and difficulty receiving requested items. Our team strives hard to ensure every guest is well cared for, and it appears we fell short in your case. We appreciate your feedback, as it helps us identify areas of improvement. Please be assured we will address these issues. Despite these challenges, we're pleased you appreciated the room. We hope you give us another chance to better your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob wrote a review Jun 2023
45 contributions9 helpful votes
Hotel's Favourite
This is one of the better Homewood Suites I have stayed in. We stayed for one night in a huge room for four people. Parking is well located under the hotel, and there are two restaurants attached to the hotel. The breakfast was awesome - eggs/meat/hash browns and a lot more! It seems like the hotel is just wrapping up renovations, so it is very modern. The location is pretty good too, a few blocks from the Jazz Stadium, LDS Church, and adjacent to a park with an amazing Farmers Market on Saturday mornings. If you’re in the area - this is your place to stay!
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from reviews+hwssaltlakecitydowntown@thesocialstation.com, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Jun 12, 2023
Thanks for the lovely review! We're delighted you enjoyed your time at Homewood Suites by Hilton Salt Lake City-Downtown! It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food lets us know we're doing our job. We look forward to hosting you again soon for another amazing experience. Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Todd H wrote a review Nov 2023
Rock Springs, Wyoming8 contributions1 helpful vote
This is a very nice Homewood Suites with nice sized rooms. It was a comfortable stay. Parking is a pain, however, because the only somewhat secure parking is in the parking garage under the building for an additional $10/day. This hotel, while quite nice, is in a very dicey area of town. There are homeless people everywhere and a lot of crime. Also, much of the time there was no one at the front desk. All in all, this is a nice hotel in a terrible part of town. Remember that you will get charged another $10/day for parking that is somewhat safe.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Nov 29, 2023
ToddhS1047MV, we appreciate you taking the time to share your feedback with us. We're glad that you enjoyed your room and had a comfortable stay. As for your concerns about the parking fee and accessibility of the parking facilities, we acknowledge how important these details can be and will take your feedback into account. We always strive to maintain a high level of service and it seems like we've missed the mark on this occasion concerning the front desk; our apologies for any inconvenience this may have caused. As for the location, we understand everyone's perception of neighborhoods can vary due to different comfort levels. We note the location concern and we assure you guest safety remains a top priority. Despite these issues, we hope you found value in our property's offerings. With wishes for future journeys that are nothing short of excellent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cristina C wrote a review Nov 2023
Washington DC, District of Columbia1 contribution
Hated every minute of my stay and was desperate to leave. If you pay for a hotel there are two things that you are basically paying for, sleep and a shower. During my stay I was not able to enjoy any these. The walls are paper thin so I could hear every step from the guest upstairs and the ones next door. It was so bad you could even hear when they used the bathroom. In addition to that, the water temperature would vary throughout the day. You either had ti take very early or very late showers to get hot water, if you tried ti shower during the morning or evening water would be cold. I told the front desk multiple times and they said that the water temperature was okay. The cherry on top was that even when I provided an updates credit card during check in, they still charged the wrong card.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Nov 10, 2023
CristinacS9769RY, it seems like your experience during your recent visit didn't meet your expectations. We regret any discomfort you may have faced due to disrupted sleep patterns and challenges with the shower. We train our colleagues to respond effectively to guest concerns; we're disheartened that your feedback about the water temperature was not completely resolved. Ensuring billing accuracy is equally important to us, and we believe there may have been a misunderstanding in relation to the card charge. We're eager to rectify any errors and find ways to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathryn P wrote a review Sep 2023
Blairstown, Iowa3 contributions
I stayed there September 12-16. Found out pool is closed, then water will be turned off for the day, and when it came back on it was brown. So couldn't use the water for the last 2 days. Keys are gave out to any one that ask without showing ID! Where is the safety in that? Ask to leave early and couldn't get out of my last day. Staff just tells you they have to talk to management or its above there pay grade. I was then 4 days and no manager? Gave up asking for anything and just dealt with the problems.
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Date of stay: September 2023
Value
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Trip type: Travelled on business
Room Tip: Read reviews first then book
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Sep 23, 2023
Kathryn, thank you for sharing your recent experience. We apologize for the inconvenience caused by the pool closure and the water situation. Providing a safe and secure environment for our guests is a top priority and we take your feedback regarding the key distribution seriously. We're committed to improving our services, including more efficient communication between our team members and guests. Your comments will be used to enhance our approach going forward. We hope you will reconsider and give us another opportunity to provide the quality stay you expect and deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brandi N wrote a review Sep 2023
1 contribution
I have to say that Raymond went above and beyond when he baked my fresh gluten and dairy free cookies for me (brought dough) so I could have a snack during evening reception. I wasn’t happy about pool being closed and this helped.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Sep 15, 2023
56brandin, we're exceptionally glad to hear of your positive experience at Homewood Suites by Hilton Salt Lake City-Downtown. It's heartwarming to learn that Raymond went out of his way to cater to your dietary needs, showcasing the dedication our team members have in suiting our guests' individual needs. We also take note of your remark about the pool. We are constantly working to provide an excellent stay for all of our guests and we greatly appreciate your flexibility in the meantime. We look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve M wrote a review Aug 2023
Bethlehem, Pennsylvania53 contributions31 helpful votes
Stayed 3 nights in Aug. Well kept property, downtown but not city center. Just a couple of minutes to and from highway. Standard small suite configuration with a bedroom door that closes. Kitchen with fridge/freezer, stovetop, microwave, utensils. 2 tvs, plenty of plugs, ports. What made this a stand-out was Josh, the person who checked us in and became our go to for any needs or information. He stated that he loves his city and wants everyone else to love it also. Whatever we asked for he was quick to accomodate. When we inquired about local sites or restaurants he always had good suggestions and insights to share. Some were in the guide books, others were not. He loves what he does and it shows.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Hotel parking only $10/day. Many SLC attractions are free. Don't dismiss them. The International...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Aug 29, 2023
P8584DSstevem, your warm words have brightened our day. It's heartening to know Homewood Suites by Hilton Salt Lake City-Downtown lived up to your expectations and that our location was convenient for your needs. Our well-equipped suites are designed to make you feel at home and we're glad that was your experience. Josh, in particular, will be thrilled to hear your kind words - he takes such pride in his role and truly loves assisting guests discover the magic of our city. We sincerely hope to see you again so that we can continue providing you with the great service you've come to expect.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Blessed Traveler wrote a review Aug 2023
Chicago, Illinois132 contributions79 helpful votes
Extremely large homeless population covering the entire surrounding area...Unavoidable and unsafe. Hotel management is non-existent. Called several times to express concerns and was never able to speak with a manager. Our room was given away so we had to settle on one with a pull out couch after reserving a group of rooms for ourselves and employees. Staff was rude. Housekeeping also non-existent. Broken disposal in room never got fixed. Pool is covered in a tarp. Hot tub is green. We checked out 2 days early and moved to the Marriot in the downtown area which was excellent.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Aug 24, 2023
Sev, it's regretful to read that your stay didn't meet your expectations. Ensuring a safe environment for our guests is paramount to us and we take your observations about the surrounding area very seriously. Our team members endeavor to provide top-notch service, and it's unsettling to hear that you had trouble reaching a manager. Regarding your comments about room assignment and maintenance issues, your feedback is appreciated and has been shared with the involved departments for further review. We aim to ensure a pleasant stay for everyone, and we regret that this wasn't your experience. However, we're glad to hear you found suitable accommodation to complete your trip. We do hope we would have another chance to host you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lance wrote a review Aug 2023
7 contributions
Had a 5 night trip there for a work meeting and definitely would not stay there again. While not the properties fault the homeless situation outside the property is concerning. When I questioned it with the front desk clerk her response was keep your head down and don't talk to them and they won't bother you. This was the same from desk person that was rude and condescending every time I dealt with her over the 4 days. Pool was "closed for renovation", yet there is NO work being done to it. My guess is ownership doesn't want to do repairs or maintain the pool so it is just "closed" during the summer for convenience. No housekeeping was performed the entire stay. Breakfast was okay when they didn't run out of things. Both times I stuck my head through the kitchen door to let staff know that things were out I was greeted by people on their phones giving me dirty looks because I had interrupted them. There are many hotels in the area and I would definitely pick a different one next time.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Aug 19, 2023
DLCarter25, we regret that your recent experience didn't match your expectations, particularly when it comes to the environment around our property and interactions with our team. We hope to maintain a safe, comfortable space for our guests, and it's disheartening to hear that you encountered such challenges. We're sorry you found our pool facilities unsatisfactory; we're continually seeking ways to enhance guest amenities. It's disappointing to learn about the perceived inconsistencies with housekeeping and breakfast services. Please know that we're committed to improving these areas so your next experience is more enjoyable. We appreciate your feedback and look forward to the opportunity to make a better impression in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamie L wrote a review Jul 2023
3 contributions
The homeless population is a definite concern, but my reason for writing this review has to really do with the staff. We checked in last night for just one night. It’s the last leg of our 2 week road trip and my family and I were excited to stay. The suite was beautiful and just what we needed. Come to find out, there was no hot water. I understand things happen, but how the front desk staff treated us was terrible. It was so bad that we had to find another place because of the lack of care and concern they showed. We found a new place of our own just down the street. This is something they should have helped with. At the least, a simple apology wound have made things better, but the staff here just stares past you and makes it obvious that they hate their job. I wouldn’t stay here for the location, but really the safety issue is the inside of the building because they staff really doesn’t care about their guests at all.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HWSSLCDowntownGM, General Manager at Homewood Suites by Hilton Salt Lake City-Downtown
Responded Jul 28, 2023
Jamie L, it's disheartening to hear of your experience. We understand how important a welcoming staff and functional amenities are. Sorry to know that you found the staff interaction below par and had issues with the availability of hot water. We assure you that this is not the standard of service we strive for. We will focus on further staff training to ensure guest satisfaction. Thank you for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$199 - C$328 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites, slc downtown hotel salt lake city, homewood suites salt lake city, homewood salt lake city, hilton salt lake city, homewood suites downtown, salt lake city homewood suites, salt lake city hilton
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
137
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Homewood Suites by Hilton Salt Lake City-Downtown - UPDATED Prices, Reviews & Photos (Utah) - Hotel - Tripadvisor

Frequently Asked Questions about Homewood Suites by Hilton Salt Lake City-Downtown
Which popular attractions are close to Homewood Suites by Hilton Salt Lake City-Downtown?
Nearby attractions include Mystery Escape Room (0.4 km), Mill Creek Canyon (0.2 km), and Beehive Bites and Sites (0.2 km).
What are some of the property amenities at Homewood Suites by Hilton Salt Lake City-Downtown?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Homewood Suites by Hilton Salt Lake City-Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Salt Lake City-Downtown?
Guests can enjoy breakfast and barbeque facilities during their stay.
Is parking available at Homewood Suites by Hilton Salt Lake City-Downtown?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Homewood Suites by Hilton Salt Lake City-Downtown?
Conveniently located restaurants include Caputo's Market and Deli, Bruges Belgian Bistro, and Chile- Tepin.
Are there opportunities to exercise at Homewood Suites by Hilton Salt Lake City-Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Homewood Suites by Hilton Salt Lake City-Downtown located near the city centre?
Yes, it is 0.2 km away from the centre of Salt Lake City.
Are any cleaning services offered at Homewood Suites by Hilton Salt Lake City-Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Homewood Suites by Hilton Salt Lake City-Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Homewood Suites by Hilton Salt Lake City-Downtown?
The staff speaks multiple languages, including English and Spanish.