Just read a negative review from April, 2013 - we were there in May and it was one of the best hotels I've stayed at! Reasonable price, clean rooms (I even stopped by the cleaning staff's meeting and thanked them), staff at the front desk were wonderful! I was sorry to learn the chain is only in Utah - and... More

First of all, the location is convenient to the interstates and downtown. But it is also surrounded with homeless people. Second, I was charged for my room that was prepaid. The room was average. But the carpet was filthy. The shower was disappointing. I have stayed at much better hotels for a similar price. The best thing about this property... More

We've stayed at this property many times before; with High School choir trips to holding up for a parents hospital stay to staying just for pleasure. We've never been disappointed. The lobby is inviting, the rooms are nicely appointed, and the breakfast can't be beat. The staff is very accommodating and I have nothing bad to say about this place.... More

Stayed here for three nights for the Seismological Society of America conference. Although per $100 a night is a little steep for me, I couldn't find anywhere much cheaper close to the conference center (about a 10-15 walk from the Crystal Inn). The rooms were large and clean and everything worked. I appreciated the modern appliances including a refrigerator and... More

I can't begin to tell you how much I enjoy staying at this convenient hotel/motor inn just on the edge of downtown Salt Lake City, ( which makes for quick access getting to or from SLC) using the hotels complementary airport shuttle. On my last trip I was to the airport ( door to door) in 11 minutes. The property... More

I have stayed at this hotel three or four times now, all of these for ski trips. The hotel is very well situated in the downtown area and you can reach most of the resorts within 30 minutes. The rooms are clean and quite large. The breakfast offers everything a skier or rider needs before a rough day on the... More

Got in to SLC airport late, Kayak.com screwed up on our reservation and the Crystal Inn still sent the shuttle for us and worked things out at the front desk even though they couldn't find our reservation. Room was clean, updated, quiet and comfortable. Asian tourists woke us up a few times due to noise, but that was not the... More

This hotel offers large rooms. We were on the 2nd floor and found it to be very quiet. Full breakfast each morning. Not a fancy place to stay but resonably priced and very clean and quiet. A little too far to walk if you're headed to the Family History Library but the hotel offers a free shuttle to both the... More

My daughter's volleyball team recently traveled to Salt Lake City for a tournament and we stayed at the Crystal Inn. The hotel was perfect for our needs and we had a wonderful stay. The staff was exceptionally friendly and helpful, even when 10 girls and their moms descended on them all at once. They had a great little store with... More