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Hampton Inn & Suites National Harbor/Alexandria Area

2.5 of 5
250 Waterfront St, Oxon Hill, MD 20745
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Hampton Inn & Suites National Harbor/Alexandria Area
Ranked #2 of 8 hotels in Oxon Hill
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211 reviews from our community

Traveller rating
    93
    90
    17
    5
    6
See reviews for
Families
33
 
Couples
31
 
Solo
30
 
Business
127
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lexington Park, United States
1 review
2 of 5 stars Reviewed 16 May 2013 NEW

Our stay at this Hampton Inn was atypical. We are loyal Hilton/Hampton customers and were disappointed with our stay due to incorrect room reservations, uncomfortable beds in a room that badly needed a makeover, rude breakfast staff, inadequate breakfast item availability, and most important, hazardous breakfast room conditions - staff failure to post wet floor signs "prior" to mopping, resulting... More

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Review collected in partnership with Hampton

United States
1 review
4 of 5 stars Reviewed 9 May 2013

Very nice and beautiful hotel. Friendly front desk staff and great location. Management team was rude, not compassionate, treated me like a peasent and not as helpful as the hotel staff. I had planned this trip for my family and friends a year ago and the only thing that the company seemed to be concerned about was thier avalibility and... More

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Review collected in partnership with Hampton

Toms River, New Jersey
1 review
5 of 5 stars Reviewed 7 May 2013

I just wanted to take a minute and recognize the excellent customer service that I received by the front desk representative named Delante. I had called the evening before to confirm how to get to the hotel since I had never been to this city and he was very helpful. I said to him that I would be arriving Monday... More

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kjtraveler2008
Top Contributor
69 reviews 69 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 7 May 2013

I had a conference at the convention center and didn't book the Gaylord Marriott soon enough so I opted to stay at the Hampton Inn which is literally right across the street. The rooms were clean, comfy, and quiet. I've been to a lot of hotels and this is a location that truly has exceptional customer service. When we arrived... More

Was this review helpful? Yes 1
Mark L, General Manager at Hampton Inn & Suites National Harbor/Alexandria Area, responded to this review
10 May 2013

Thank you for taking the time to post your wonderful review. We are honored that our hotel has been your choice in the Washington, D.C./National Harbor area. Our dedicated associates who deliver world class service to all of our guests look forward to your return visit to the area in the hope that we may show you how we earned... More

Bethesda MD
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stayed here for the Food and Wine Fest. The Food and Wine Fest was not very impressive but the hotel was. We had a suite and it was very spacious. It was all clean and new. The breakfast was also a full buffet not just a continental one. The staff was kind and helpful. The location is good. I... More

Was this review helpful? Yes 1
Florida
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 May 2013

This Hampton Inn has a lot going for it. I would not seek it out since the National Harbor area aka Oxon Hill, MD is not a destination into itself. Other reviews are spot on about spending less than the Gaylord. Most of us travel here to attend large conferences at the big place across the street - Gaylord hotel... More

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Mark L, General Manager at Hampton Inn & Suites National Harbor/Alexandria Area, responded to this review
7 May 2013

Thank you for your honest feedback. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the noisy hallways and thin walls. Your comments will help us to correct these issues and we hope you will consider staying with us... More

Maryland
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 May 2013

I attended a conference at the Gaylord but stayed across the street at the Hampton Inn. Even with a conference rate at the Gaylord, the Hampton Inn was less. The Hampton has everything I need or require: friendly, clean and good location. Everyone was very friendly and welcoming. My "pet peeves" with the bathroom were met: hooks, soap dish and... More

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See 2 more reviews by MarylandTraveler104 for Oxon Hill
Medford, NJ
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed here in April 2013 as an overflow location because the Gaylord was booked (for a conference). Though the price was not any cheaper than the conference rate for the Gaylord, this was a basic but good choice. Nothing fancy, but it was clean, and the staff was friendly and helpful. The included breakfast was also very good, and it... More

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Mark L, General Manager at Hampton Inn & Suites National Harbor/Alexandria Area, responded to this review
1 May 2013

Thank you for taking the time to post your wonderful review. Thanks for your comments about Breakfast...our guests really love the waffles and the atmosphere in the restaurant area. We pride ourselves on keeping the hotel exceptionally clean...thanks again. Sincerely, Mark Lesser General Manager More

Seattle, Washington
Top Contributor
90 reviews 90 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 28 April 2013

Comfy bed Clean and roomy king suite Staff that are very friendly and helpful Right across the street from the Gaylord Free WiFi Free basic breakfast buffet Unless you need the glamour of the Gaylord there's not much reason to pay Gaylord prices. There is no view from the rooms, but nice views are an easy walk out the front... More

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See 3 more reviews by Jan-in-Seattle_WA for Oxon Hill
Plano, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 April 2013

I recently attended a conference in National Harbor, MD. The conference hotel, the Gaylord, was sold out, so I stayed across the street at the Hampton Inn. I am so glad I couldn't get into the Gaylord since my stay was so pleasant and comfortable. They staff were extremely friendly, the room very clean and nice and bid. The only... More

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See 3 more reviews by Paula C for Oxon Hill
Mark L, General Manager at Hampton Inn & Suites National Harbor/Alexandria Area, responded to this review
1 May 2013

Thank you for taking the time to post your wonderful review. Thanks for your comments about breakfast and especially about the waffles...a guest favorite... Sincerely, Mark Lesser General Manager More

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Additional Information about Hampton Inn & Suites National Harbor/Alexandria Area

Also Known As:
Hampton Inn And Suites National Harbor / Alexandria Area
Hampton Inn & Suites National Harbor / Alexandria Area Hotel Oxon Hill
Hampton Inn & Suites National Harbor / Alexandria Area Hotel
Hampton Inn Oxon Hill
Oxon Hill Hampton Inn
Address: 250 Waterfront St, Oxon Hill, MD 20745
Phone Number:
Region: United States > Maryland > Oxon Hill
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Oxon Hill
#2 Family Hotels in Oxon Hill
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn & Suites® National Harbor hotel is located in Oxon Hill's newly developed National Harbor area just minutes from our Nation's Capital. National Harbor is an exciting new gateway to Washington, D.C. and is quickly becoming a destination unto itself on the banks of the historic Potomac River. Our National Harbor hotel gives you access to this exciting developing area and all it has to offer. ... more   less 
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Hampton Inn & Suites National Harbor/Alexandria Area
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