This is my second visit to this hotel and found that I was not as enthusiastic with this hotel as before. I found out that there are no refrigerators in every room, only suites. However, in my daughters room, she had a refrigerator but it did not work and when I reported it, the staff said "only suites have refrigerators... More

This hotel was the worst I have ever stayed at.. Upon checking in it looks great.. Then you get to your room and it hits you. You can't stand in the bathroom without having to stand in a corner to shut the door. The lamps didn't work next to the bed. There was a big burn mark on the carpet,... More

a really great hotel in northern part of city right there next to the balloon park and just minutes from the Sandia casino .. very very quiet king suite on the first floor .. we heard nothing, just the hum of the air conditioner .. soft bed, great couch area and desk .. small refg, coffee maker and microwave ..... More

Stayed at hotel to visit with family and friends. This hotel provided good service and a very good, hot breakfast. Had a very spacious king room across from elevator. Had no problem with any noise from elevator, just kids running down hallway in morning. I saw construction area, however they were not working when we were there from Thursday eve... More

We stayed at the hotel for the Christmas Holiday. Although the room was not cleaned on the holiday, the staff provided clean towels. The staff are friendly and helpful, especially the lady at the breakfast buffet. The hotel is very comfortable and attractive. We will be back.

I was visiting friends in downtown Albuquerque, Rio Rancho and I had a court hearing in Santa Fe. This was the perfect location if you plan to hit all three areas since it is right off of the interstate. There was no noise from the interstate, but construction next door during the day was annoying. My only complaint was that... More

We were taking a balloon ride very early the next morning, so we chose this hotel for its location. We actually could walk to the offices of Rainbow Ryders (the balloon company) very easily from here. The first room we were given was right next to the elevator. After 2 seconds, we decided we needed a different room. The elevator... More

We got off to a bad start on arrival Oct 7. I had booked our room for 5 nights a couple months in advance, but silly me, I didn't read the fine print so was surprised when they charged my credit card for the full 5 nights on Sept. 5. And was even more surprised when we checked in and... More

This hotel was pretty nice and comfy. We stayed for 5 days during the International Hot Air Balloon Festival. The hotel is close to the Sandia Peak/Tram and Sandia casino. It was also very easy to get around from the hotel. The cleaning staff was friendly and we had no problems with our room. The hotel in general was clean... More