I hate to be negative, but our stay here was not good. There were problems, chief of which was waking up after a 12 hour series of flights only to find that our shower did not work. We were not happy campers. We waited until the general manager came to work, explained the issue, and received a full refund. But... More

The pros: large room, comfortable beds, all the amenities I wanted, quiet, good restaurant dinner. Cons: 1) took 35 minutes and 2 calls to get airport shuttle to pick me up at rental car center; 2) alarm clock didn't ring; 3) at dinner, restaurant gave me hard time when I asked for a glass of sangria; and 4) left my... More

We love the shops and restaurants and shops at Old Town in Albuquerque and this is within easy walking distance. It is not a 5 star facility, but is more than satisfactory for a few nights when you visit Albuquerque. The rooms were clean and the beds comfortable. I would not hesitate to stay here again.

Nice. Comfortable beds. Great staff to answer all our questions. Good location to walk to Old Town and from the airport. Just by the interstate and can hear the traffic, but was not a real big deal. Plan on coming back in 2 weeks and stay again.

We were booked into the hotel by a tour provider and, having had ok experiences at other Best Western hotels, we were looking forward to a relaxed stay. The rooms were clean, though mine had recently been painted and the smell became stronger as the night drew on. Didn't want the hassle of repacking and moving to another room so... More

We have stayed at many Best Westerns, and this was not a great place. Rooms are clean, staff was very helpful. Our room was next to a family, had a connecting door, and we could hear every word going on. They settled by 9:30 pm, but we were awakened at 5:30 by singing Happy Birthday, then the toddler crying. Our... More

This is a nice hotel. My only complaint is the lack of breakfast provided; there is a restaurant on premise that serves breakfast, but with young kids, we chose to eat some granola bars and hit the road instead. :) It would be nice if there were coffee/tea provided in the lobby (those in-room coffee makers give me the heebie... More

I loved visiting Albuquerque again, and my stay at the Best Western Rio Grande was great. They took good care of me and my dog. I would recommend it highly. Loved that I was walking distance to Old Town, however I was lazy due to big shopping.