Omni Tucson National Resort

mgfromdenver

Denver, Colorado

1 review

Reviewed 7 May 2013

My husband, son and I just came back from Tucson and we stayed at this hotel for a 4 day weekend. Beautiful rooms, clean and everyone is gracious and accommodating. We had a toddler with us so we requested a small fridge in the room, and it was fantastic. My husband played golf while we hung out by the pool.... More

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We are delighted to hear that you had such a wonderful stay with us and would like to thank you for sharing your experience on TripAdvisor. We will look forward to having you stay with us again. More

JMK220

Columbus, Ohio

Contributor

17 reviews

6 hotel reviews

Reviews in 11 cities

10 helpful votes

“Second Time's The Charm”

Reviewed 1 May 2013

This was our second time staying at the Omni Tucson National and I must say; Omni never fails to impress. Their friendly and knowledgeable service is unrivaled. You will immediately feel relaxed the moment you drive in. The hotel grounds are so beautiful and really capture the essence of a desert oasis. Our two thirteen year olds loved the saltwater... More

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JMK220 has 1 more review of Omni Tucson National Resort

“Awesome Resort: You must stay here!”

Reviewed 22 April 2012

Thank you kindly for taking the time to share such complimentary remarks! We are delighted to hear that you had such a wonderful stay with us and would like to thank you for sharing your experience on TripAdvisor. We will look forward to having you stay with us again. More

microcuts

London

Senior Contributor

36 reviews

23 hotel reviews

Reviews in 27 cities

22 helpful votes

“Great value for money”

Reviewed 1 May 2013

We booked a 'Mountain Vista Premier' room which was enormous, recently renovated and tastefully furnished. Massive bath, incredible water pressure, free wifi (a bit slow) in the room, great bed. Pretty amazing room for $150/night - note that 'mountain vista' doesn't mean you will have a direct mountain vista from your room (that is made clear when you book so... More

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Thank you for your positive comments from your recent stay at the Omni Tucson National Resort. We are happy to hear that Boyd and Johnny and our other staff members were attentive to your needs. If you are back in Tucson, we hope that you will once again choose to stay with us. More

tltallen

southern NH

Senior Contributor

28 reviews

13 hotel reviews

Reviews in 19 cities

21 helpful votes

“Started out great and then....”

Reviewed 24 April 2013

We booked an overnight golf getaway and we were warmly welcomed and allowed to check in early. We started out with a tee time on the Catalina course and then we did not have a ticket to give the starter, he let us move on. We then waited on nearly every hole! At turn on 10th carts were stacked up,... More

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Thank you for taking the time to write a review of our resort. We offer our sincerest apologies that your stay was not up to your expectations and the service lapse you experienced. Your feedback has been shared with the staff as we are constantly striving to improve our service delivery. Once again, please accept our apologies for a less... More

DelMargo

Albuquerque, New Mexico

Senior Reviewer

8 reviews

4 hotel reviews

Reviews in 6 cities

3 helpful votes

“A Very Happy Accident”

Reviewed 17 April 2013

Okay, okay. So it is technically not an accident. Serendipitous really. My husband and I traveled to Tucson to visit family. We made reservations at a Hyatt - the first morning of our stay I arose to shower and much to my surprise there was no hot water. I mean. No. Hot. Water. (Insert gasp here). I'm almost positive a... More

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Thank you kindly for taking the time to share such complimentary remarks! It is our priority to exceed our guests' expectations, and we are pleased to hear that we met, and exceeded, yours. We look forward to welcoming you back soon! More

Tag1990Ken

Boulder, Colorado

Senior Contributor

22 reviews

3 hotel reviews

Reviews in 14 cities

3 helpful votes

“A Great Place To Stay!”

Reviewed 10 April 2013

Fourth time at the Omni. Great staff! You can tell they take pride in the place. The Omni has a great feel to it. Golf is a bit challenging but this is a championship course. Wonderful pool for kids and family. The guest room is large, large and comfortable. Definitely relaxing, great bathroom!

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Thanks you for your review. Our goal is to treat our guests with the best service possible, no matter what age. We are so happy to hear you enjoyed your stay. Please come visit us again soon. The weather is perfect and it’s a great time to visit Tucson. More

jenrockford

Rockford, Illinois

Senior Contributor

38 reviews

19 hotel reviews

Reviews in 16 cities

28 helpful votes

“The Best Customer Service!”

Reviewed 8 April 2013

We recently stayed for 6 nights at this resort. Every person working at the Omni is super nice! You feel as if eeryone is thrilled you are there! We rented one of the larger casitas toward the back of the property. It was huge! However, it was a bit out dated and needing new carpet and drapes but I hear... More

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We are delighted to hear that you had such a wonderful stay with us and would like to thank you for sharing your experience on TripAdvisor. We will look forward to having you stay with us again. More

Mark D

Woburn, Massachusetts

Senior Contributor

26 reviews

4 hotel reviews

Reviews in 11 cities

15 helpful votes

“Our Home away from Home”

Reviewed 8 April 2013

Sooooooo we stay at the Omni Tucson every time we go to Tucson which is 3 -4 times a year. The rooms and resort are FABULOUS!!! The best thing about the resort is the staff. From the minute you arrive at the door of the resort, you are met by Justin and or Boyd, then checking in at the front... More

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Thank you for sharing your remarks! We are so appreciative of your loyalty to us. We will share your compliments with our staff, especially to Robert, Boyd, Justin and Joe. We look forward to welcoming you back soon! More

Gershwin12

Forest Hills, New York

Top Contributor

74 reviews

35 hotel reviews

Reviews in 29 cities

140 helpful votes

“The Omni Customer Service is what makes this Resort a WOW!”

Reviewed 8 April 2013

WOW! We thoroughly enjoyed our three night stay at this outstanding resort. The management has empowered their staff to make on the spot decisions to ensure guest’s needs are met. Every employee we were in contact with went above and beyond to make us feel like VIP’s. Our stay began with a warm friendly welcome from Boyd who also graciously... More

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See 2 more reviews by Gershwin12 for Tucson

Thank you for your review and for your loyalty to Omni Hotels & Resorts as a member of our Select Guest Program. We are very pleased to hear that staff was able to provide such a personalized experience and ensure your stay was one to remember. We look forward to welcoming you back upon your return to the Tucson area. More

CarolineH298

Contributor

11 reviews

4 hotel reviews

Reviews in 5 cities

5 helpful votes

“So close to a top rating, yet so far!”

Reviewed 6 April 2013

The infrastructure is all there for the Omni in Tucson: Beautiful desert setting, spacious accommodations, lovely pool area with water and fire features, luxurious spa facilities, tennis courts and integrated golf course. The staff is obviously trying to improve and innovate a world class resort experience. The price point.....really great and we probably should not complain about a thing, however... More

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Thank you for your constructive feedback about the hotel. The hotel is sheduled for a guestroom renovation this year. We are confident the upgrades will address your concerns of an aging product. Please accept our apology for the service lapse you experienced. The feedback has been shared with the staff as we are constantly striving to improve our service delivery.... More

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