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Crossland - Tucson

2.0 of 5
4800 S Butterfield Dr, Tucson, AZ 85714
Hotel amenities
Ranked #90 of 121 hotels in Tucson
3.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    3
    5
    4
    2
    5
Date Rating
Myerswer
1 review
4 of 5 stars Reviewed 19 January 2012

The hotel is run down and has seen better times. But the man who wrote about the chica was very correct. Very sweet, her name is Isabel, and for a small sum she was very willing to escort and show the life of Tucson at night. Very good service by a very beautiful young girl so the hotel was made... More

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MichaelB100
MichaelB100
Reviewer
4 reviews
2 of 5 stars Reviewed 7 November 2011

Well, back a year later and this property has gone up in price and down in quality. I tried two rooms, both with poor quality beds. You could smell drug use in some of the rooms; I called downstairs and nothing happened. Most of the staff is gone and those still there were bottom of the barrel. I had a... More

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GABoy63
Orlando, Florida
Contributor
20 reviews
12 helpful votes
1 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

Booked this hotel via Expedia while parked across the street from it. Although it was after dusk when I booked the room, the place looked fairly nice on the outside. I found out soon enough that it's nice outside appearance was very deceiving, if there ever was a place called a dump, this is it! When I attempted to check... More

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julethetool
Lordsburg, New Mexico
1 review
5 of 5 stars Reviewed 26 March 2011

I was concerned about this place, because it was cheap. I got here it was beautiful. Very clean, everything I needed was available. The young Chicana girl not only very sweet and helpful, but very pretty. It's a little small but for me it was perfect. I would recomend this place to everyone. More

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djsdjs
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 16 February 2011

I try to make reservations directly with hotel and ask for rate to compare with what is advertised. I find it annoying when staff starts asking me questions before telling me rate. Once I got through that hurdle things went well in the reservation process. Room was clean, quiet and adequate for a budget traveler. I appreciated having the kitchen... More

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Susan Larson, Manager at Crossland - Tucson, responded to this review
18 February 2011

It was very kind of you to for take the time to publish such a positive review of your stay at the Crossland Tucson - Butterfield Drive. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More

meghaHongKong
HongKong
1 review
1 of 5 stars Reviewed 16 February 2011

I booked the room of Crossland Hotel, Tucson through internet website www.extendedstayhotel.com. At that time the rate given to me was $10.99 per day. I booked the Studio Suite 1 double bed for 17 nights from 1/27/2011 to 2/13/2011. I had with me the written confirmation for it with total amount of $186.83. But on 27th January, when i enter... More

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MichaelB100
MichaelB100
Reviewer
4 reviews
5 of 5 stars Reviewed 16 September 2010

I've stayed over the years in most of the mid range and budget hotels in Tucson. I've grown accustomed to drug busts, prostitutes and on one occasion a murder. Last year I stumbled onto this gem of a property and I once again enjoy visiting Tucson. Crossland has a great location - right off I-10 with easy access to all... More

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Susan Larson, Manager at Crossland - Tucson, responded to this review
18 September 2010

Thank you so very much for your glowing review of Crossland Tucson - Butterfield Drive. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we... More

sindumani
Newark, California
Reviewer
3 reviews
3 of 5 stars Reviewed 27 April 2010

I had booked a non-smoking room but was given smoking room. When a requested for any other non-smoking room, i was told nothing was available. But the receptionist gave a spray which did not work satisfactorily. The rooms could have been bigger. More

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Susan Larson, Manager at Crossland - Tucson, responded to this review
4 June 2010

Thank you for taking the time to review your recent stay at Crossland Tucson - Butterfield Drive. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that our guests have multiple hotel choices, which is why we strive so hard to... More

PeterPiper1
Washington DC, District of Columbia
Senior Contributor
47 reviews
29 helpful votes
3 of 5 stars Reviewed 15 March 2010

In the past few months I've stayed in about two dozen hotels. This place was the ONLY one to charge for WiFi access. It might be worth it if you are staying a week or more, but $5 extra for WiFi when you're only staying one night just isn't worth the extra money. I really think Extended Stay needs to... More

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StayLost
78212
2 reviews
1 helpful vote
4 of 5 stars Reviewed 17 February 2010

My overall assessment was that it was very updated, clean, and the service was very friendly. The rate is low because they do not offer daily housekeeping service-- if you need more towels just walk to the front desk. The room was very clean. In fact, I noticed that the carpet was slightly damp from being recently shampooed. It isn't... More

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Susan Larson, Manager at Crossland - Tucson, responded to this review
19 February 2010

It was very kind of you to for take the time to publish such a positive review of your stay at the Crossland Tucson - Butterfield Drive. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More

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Crossland - Tucson Also Known As

  • Extended Stay America Tucson
Address: 4800 S Butterfield Dr, Tucson, AZ 85714

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Crossland - Tucson
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