My husband was visiting family in San Antonio. He was enjoyinig the continental breakfast at the hotel and suddenly collapsed and fell unconscious. The hotel staff promptly came to my husband's aide and called 911. My husband was having cardiac arrest and was very close to death. EMS arrived promptly and were able to save my husband's life. He was... More

I always stay at Baymonts, being a member of Wyndham Rewards. This experience shakes that confidence. Upon arrival I was told that there were no king rooms available on the first floor. Okay, so they are booked, right? I accepted a change to a double and the only available room was at the end of the building. I went out... More

I stayed at the Baymont during my last stay in San Antonio. After reading other reviews on various websites across the web, I was a bit scared of what I was about to get myself into..I must say, however, that it was a very pleasant surprise. The room we had was very clean upon arrival and had exactly what we... More

Commode was filthy--the carpet was black with stains-sheets had stains--dirt on the bed. Smelled really bad. The cleaning ladies do not change sheets or clean they just spray deorderizer to hide the bad smells. Stay out of the pool you can get sick from that thing. I'm sure they don't maintain it either. My husband got a rash and my... More

The price is cheap but I would advise to try another competitor. In short: multiple ice machines broken, house keeping was a no show, key card didn't work after midnight, room had musty smell, hot water was lacking and vent fan in bathroom was not working. Oh yeah and we saw a car had been broken into in the front... More

I was looking forward to my first visit to a Baymont Inn & Suites branded hotel. However I was disappointed with the quality and service I received in San Antonio. The switch on the coffee maker in my room was broken. When I called the front desk for a replacement, I was told "housekeeping had just arrived so couldn't help... More

I've never written a review before. My experience was so bad that I felt compelled to warn as many people as possible about this nasty place. The only pleasant thing about the experience was the graveyard shift lady. Checked in after midnight and entered a tired, dingy room. Tried to turn on the TV and it didn't work, so the... More

I read the reviews after my wife booked it using mileage. A free night on the road sounded great for my spring break trip. Then I read the reviews... It was actually fairly clean, but there was a nasty odor in the room and the pillows smelled just as bad. The staff was very nice at check in. In the... More

DON'T stay here. There are so many other places within the same block or two that are better and cleaner. My friend and I stayed here for 2 nights while visiting family. The first night, the front desk fellow didn't bother to explain why he wasn't giving us a room furthest away from the highway (located just about immediately infront... More