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Hilton Garden Inn San Antonio Airport

3.0 of 5
12828 US Hwy 281 North, San Antonio, TX 78216
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Hilton Garden Inn San Antonio Airport
Ranked #118 of 343 hotels in San Antonio
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86 reviews from our community

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Traveller rating
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Date Rating
Tampa, United States
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

I travel frequently with work. The hotel is close to the airport, downtown and other attractions. The staff was professional and friendly. The hotel was clean and modern. I love to have a fridge and microwave when I travel. I stayed a few days after my business trip and elected to continue to stay at the Hilton Garden Inn. Business... More

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Review collected in partnership with Hilton Garden Inn

Austin
Top Contributor
78 reviews 78 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

I was a bit hesitate to book here as they were undergoing updating the rooms and common areas. I called and they said it would not be disturbance - and they were right. I like this chain, I think they are outstanding value. Frankly, the breakfast here was better than most of them, with custom eggs, Texas sausage (as well... More

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See 3 more reviews by funlonghorn for San Antonio
Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 13 May 2013

This is definitely not your typical Hilton Garden Inn. You can tell that it's been converted from one of the old Embassy Suites. The pool is in the atrium which makes that area unusually humid. My room was a little dated, a few hairs in the bathroom. Service at breakfast was terrible. I had put my order into the cook.... More

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Michael R, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review
16 May 2013

Thank you for your review of our hotel. I apologize for the issues you faced during your stay. I have addressed your comments with our Food & Beverage team to allow them to enhance their level of service to all guests. If I may be of further service or if you would like to discuss anything further I can be... More

USA
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 12 May 2013

Great location for visiting people who live in the residential area nearby; not sure its as convenient to the airport as others. Tough to get to from the highway due to construction. Appears that rooms are being renovated. Room was fine, nothing special. Same with the staff. Stingy with in room coffee, and they do not have coffee in the... More

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See 2 more reviews by FirstLast for San Antonio
san antonio, United States
1 review
5 of 5 stars Reviewed 9 May 2013

The hotel is located just off HI 281 just pass the Airport. The location of the hotel is in a very peaceful and quiet area. This hotel is my favorite place to stay when I decide to getaway from it all. I Love is spot it's very nice and clean. The swimming pool caps this hotel off.

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Review collected in partnership with Hilton Garden Inn

Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 3 May 2013

The hotel itself has a nice clean layout. but our troubles started during our second night. we stayed at this hotel during the last weekend of the big fiesta celebration in san Antonio. we were downtown san Antonio when we were caught in a terrible (not unusual for texas) downpour. so my wife and I were soaked this night. so... More

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arlington, United States
1 review
3 of 5 stars Reviewed 2 May 2013

good clean hotel overpriced not to accommodate u for mishaps. back your product establishment. let us know u care. cars broken into and u did nothing. tv went out and u did nothing. was not given free coupon for breakfast and had to ask for it.

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Review collected in partnership with Hilton Garden Inn

Michael R, General Manager at Hilton Garden Inn San Antonio Airport, responded to this review
16 May 2013

Thank you for choosing Hilton Garden Inn for your travel. I sincerely apologize for the lack of response from the hotel team. At Hilton Garden Inn we stand behind our Brand Satisfaction Promise. I encourage you to contact me directly at 210-494-7600 or michael.rosen@hilton.com to discuss your concerns and allow me to resolve them to your satisfaction. Thank you for... More

Austin, United States
1 review
5 of 5 stars Reviewed 30 April 2013

Clean rooms and great staff....I will be back in the not to far future. The location is close to the Airport but you are not bothered by planes taking off or landing. Good restaurants are in the area as well as anything else you may need for comfort. I would recommend this Hilton to any one looking for a smoking... More

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Review collected in partnership with Hilton Garden Inn

Bryan
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 28 April 2013

The staff was very nice and helpful, the room was clean and very comfortable. If you actually read a map the hotel is very easy to get to! We love the Hilton Garden Inn Brand and this one did not disappoint.

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See 3 more reviews by Jennifer C for San Antonio
Marble Falls, United States
1 review
4 of 5 stars Reviewed 24 April 2013

Overall clean and friendly service, but the dinner took longer than expected, lost about 2 hours of travel time. The location was great but due to the construction barricaids it was hard to get into parking lot. Called prior to arriving and was not told of construction and could not give me good directions

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Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn San Antonio Airport

Also Known As:
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton Garden Inn San Antonio Airport Hotel
Hilton Garden Inn San Antonio
Hilton San Antonio
San Antonio Hilton
Address: 12828 US Hwy 281 North, San Antonio, TX 78216
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Business Hotels in San Antonio
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Relax at the Hilton Garden Inn San Antonio Airport hotel, the only Hilton Garden Inn in all of San Antonio, located just five minutes from San Antonio Airport via complimentary shuttle service. Set in area attractions including San Antonio River Walk, the Alamo, and North Star Mall.Situated near a variety of businesses, this hotel boasts 1,100 sq. ft. of meeting space. Host a meeting or event for up to 65 guests and enjoy professional planning advice. Work in the 24-hour business center and make use of complimentary WiFi throughout the hotel.Savor delicious American specialties at Great American Grill or unwind with an evening drink in the inviting Lobby Lounge. Snack on treats from the 24-hour Pavilion Pantry convenience store. Re-energize with an invigorating workout in the modern fitness center or plunge into the pool. ... more   less 
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Hilton Garden Inn San Antonio Airport
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