We nearly always choose Candlewood Suites when we travel. We like the amenities, and in fact, we stayed at this property several years ago on our honeymoon! We chose to stay at this location again for our most recent trip to San Antonio because of the price and because it has been recently renovated. Well....we had booked a studio suite... More

I came here for a medical procedure and needed to rest. Even though it's off the highway (IH-10) it's very quiet. Hotel is nearly full and I can't hear the people above me. About 10 minutes after I checked in, I got a call from Front Desk to see if room was satisfactory. In all my years of travel I've... More

the rooms are nice, the staff in the morning are also very nice. Unfortunately as with many long term places the people who stay are usually construction workers. We got the room via priceline bid - and as mentioned the room is modern, very clean but the hallways reek of smoke and it permiates into the room.

We stayed here in 2010 so we knew exactly what to expect. Happily, our expectations were surpassed as there were renovations since then. It's a great hotel, excellent location - close to the highway, shopping and great restaurants - and great value. The front desk staff, especially Hope, are cheerful, friendly and helpful. If we ever come back to San... More

We used our Priority Club points to stay in this place. Dirty, beds were hard, pillows smelled like the room did. Furniture was torn and trashy, control panel in elevator was hanging by a wire, bathtub would not hold water, wake up call was 40 minutes late, no breakfast and poor guy at desk could not get the printer to... More

The hotel was recommended to us because its location near the medical service. The hotel is really great for the price and very close to shopping areas. One good thing in candlewwod is the fully equipped kitchen. Free internet (not so fast), free laundry facility and good housekeeping service. Front desk employee are NOT friendly.

I was to town for a business trip and this hotel was recommended to me for it's location and price. I was very surprised at how nice this hotel was for the amount I paid for it. The room was spacious and very clean. It offered a work station, and free internet. The bed was comfortable, and though I did... More

We've always loved the entire IHG chain, staying mostly in Candlewood Suites. Sadly, this is the first encounter with one that was sub par. Their internet is DSL, spread across the entire hotel - our download speed was .1 mbps (yes, .1!) If you need a place for business this will not work. Spoke with management, nothing is planned in... More

I arrived at Candlewood after 11pm, and was greeted by SJ....... Can I just say OMG! He was the friendliest person I've ever encountered while checking in....at ANY hotel. (And I travel a lot!) I felt he went above and beyond to accommodate the customer (myself). Okay, so the facilities are run down and needs major remodeling, but I guess... More