Four Points by Sheraton San Antonio Downtown

Address: 524 South St. Mary's Street, San Antonio, TX 78205

Phone Number:

Region: United States > Texas > San Antonio > Downtown

Amenities:

Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#29 Best Value Hotels in San Antonio

#37 Family Hotels in San Antonio

#77 Business Hotels in San Antonio

Price Range: $$

Official Description (provided by the hotel):: The new Four Points by Sheraton San Antonio Downtown puts you in the middle of the city. Located steps from the lovely River Walk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Starwood, Travelocity, Orbitz, Priceline, Tingo and Venere so you can book your Four Points by Sheraton San Antonio Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Four Points By Sheraton San Antonio Downtown Hotel San Antonio; 4 Points By Sheraton San Antonio Downtown; Four Points By Sheraton San Antonio Downtown Hotel

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159 reviews from our community

See which rooms travellers prefer - 32 traveller tips

1RE

San Diego, California

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

“Good for the price”

Reviewed 17 May 2013 via mobile

Service was good, good club level wine and snacks, rooms need an update (warping carpet, super narrow shower/toilette area, water pressure & temperature inconsistent in the shower) the bed was quite comfortable.

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Thank you very much for your feedback. We are glad to know there were some positivies to your stay. We are addressing the fluctuating temperatures of the water. I sincerely apologize for the inconvenience you experienced. Please do not hesitate to contact me if we can be of further assistance. Thank you for your comments and we hope to see... More

Thomas E

San Antonio

Contributor

11 reviews

Reviews in 2 cities

2 helpful votes

“Great Service”

Reviewed 12 May 2013

My family stayed her from Houston. The lobby has a nice modern look. The employees were helpful and aslways had a smile on thier faces. THe bedroom is a great size and the bed was perfect. This property has a gym and pool area. The pool area was clean and the perfect size. One night i decided to visit the... More

See 9 more reviews by Thomas E for San Antonio

Thank you very much for your feedback. We certainly appreciate the comments. We are especially proud of Luis and his first mention on Trip Advisor. We hope that your family will make the Four Points Downtown their choice when visiting San Antonio in the future. More

Denise B

Adelaide

Senior Contributor

39 reviews

13 hotel reviews

Reviews in 19 cities

3 helpful votes

“Great room at a great price”

Reviewed 11 May 2013

The location of this hotel couldn't be better; walking distance to most places but not in a noisy location. The room we had was large, clean, very well appointed and comfortable. Staff at front desk were very helpful and friendly. Would not hesitate to recommend this hotel and would definitely stay here again.

See 3 more reviews by Denise B for San Antonio

Thank you very much for your review of our hotel. We certainly appreciate your comments and hope that you will call Four Points Downtown your home when you visit San Antonio in the future. We will definitely share your comments with our staff!!!! More

Jaci303

Brisbane, Australia

2 reviews

“Great Location & not a bad hotel”

Reviewed 4 May 2013

This was the first hotel on our trip which was our first time in the US. The rooms were a great size having a king bed & a lounge room. The bed was the best one for our whole trip & having control of the heat was a plus. The location was perfect just being a 5 minute walk to... More

Dear Jaci303, Thank you for taking the time to share your positive feedback about our hotel. We are pleased you enjoyed our accommodations and found our hotel to be convenient during your stay. We look forward to welcoming you back on your next trip to the area. More

worldtraveler78705

Houston, Texas

17 hotel reviews

Reviews in 18 cities

28 helpful votes

“good value and location”

Reviewed 22 April 2013

Nice hotel, a few blocks away from the riverwalk and the alamo (you can easily walk there). Rooms are ok. I found the bathroom pretty white and borring, with a hospital feel. The sink is outside and a bit brighter. There's a living area when you enter, and the bedroom is in the back. Breakfasts are good but can get... More

Dear worldtraveler78705, Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear you enjoyed our accommodations, and that you found our hotel to be conveniently located to the Riverwalk and the Alamo. We look forward to welcoming you back on your next visit! More

j q

Senior Reviewer

7 reviews

6 hotel reviews

Reviews in 5 cities

“Decent hotel in good location”

Reviewed 17 April 2013

Rooms are excellent size and hotel is short walking distance to downtown. The city park and riverwalk are just a five minute walk away. Excellent for families, although the pool is a little small. Beds are comfortable and hotel is clean.

Dear j q, We appreciate your positive feedback on our hotel and are glad to hear how much you enjoyed your recent stay with us - from the guest rooms to the convenient location within walking distance of many local attractions. We look forward to welcoming you back in the near future! More

JimboBauer

Northen Virginia

16 reviews

4 hotel reviews

Reviews in 7 cities

“You take the good, you take the bad, you take them both, and then you have...”

Reviewed 5 April 2013

...this hotel. The Good: 1. Great price 2. Very large room. Too big, really. Who needs a dining room in a hotel? Better if it was a jacuzzi. 3. Comfortable bed 4. Friendly staff 5. Freebie stuff at happy hour on Wednesday. 6. Fast, free internet. In this day and age of "revenue streams", it was nice to see to... More

Thank you very much for your feedback. We are cerainly proud of the staff. They are truly arduously working at providing the best service in San Antonio!!! We are negotiating with our neighbors to provide more parking options. We are hopeful to have a solution soon. More

Ski_Mann

Colchester

7 hotel reviews

Reviews in 9 cities

6 helpful votes

“Great hotel if you don't mind Birds!”

Reviewed 2 April 2013

We took two rooms for a family of five and four. Both rooms were clean large and spacious. Two tv's were a great touch. We had rooms facing the car park and the noise of the thousands or birds in the trees kept us away, they just didn't seem to sleep! The hotel is in an ideal location, minutes walk... More

See 2 more reviews by Ski_Mann for San Antonio

These birds are getting some notoriety here....I am glad that our staff is also being recognized for providing top-notch service. We are certainly proud of the staff. I have done some research on how we can get these pesky birds out of here. We are hopeful that the following solutions will be the answer. We have trimmed down some branches... More

Meng L

Bkk

1 review

“So sad with my parcel”

Reviewed 30 March 2013

I had stayed here for several days during my seminar at the end of February in US and my sister did her shopping via online and shipped to the hotel, unfortunately the parcel came after my staying and I already backed to Thailand. Now the parcel is at the hotel and my sister tried to contact the hotel for help... More

Sorry about your parcel. We received your email on Saturday the 30th of March the same day you wrote the review. As you know by now, our Assistant GM Raquel has been helping you since Monday morning the 1st of April after I copied her. We are just waiting for you to let us know how you would like to... More

shatty101

Lafayette, Louisiana

1 helpful vote

“The Good The Bad The Ugly”

Reviewed 25 March 2013

As for the good part the hotel staff was very friendly. The room was clean and very spacious. The pool and other hotel amenities was great. The hotel is within walking distance to the riverwalk and you can not beat the price for this being so close. The bad has to do with the parking. The parking lot has about... More

Was this review helpful? Yes 1

See 3 more reviews by shatty101 for San Antonio

Thank you so much for speaking with me regarding this matter. I am pleased I got to personally tell you what we are doing to discourage the migratory birds from choosing our hotel as a stop while in San Antonio. I am also glad your family enjoyed their time here while visiting from out of town and it looked like... More

1-10 of 159 reviews

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Four Points by Sheraton San Antonio Downtown Hotel Reviews, San Antonio

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