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SpringHill Suites San Antonio Medical Center/Northwest

3.0 of 5
3636 Northwest Loop 410, San Antonio, TX 78201
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SpringHill Suites San Antonio Medical Center/Northwest
Ranked #91 of 343 hotels in San Antonio
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55 reviews from our community

    Trip type
Traveller rating
    21
    17
    8
    6
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Date Rating
sulphur
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

You can tell this is an older hotel but it was nicely taken care of . The rooms are large and the beds were comfortable if you like softer beds. Plenty of shopping nearby. The breakfast was ok but not the best. I wish they had more washers and dryers because they only have 1 each for the whole building.

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See 2 more reviews by mary2 for San Antonio
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
13 June 2013

Mary2, Thank you for staying with us and for your comments about your stay. Our washer and dryer does get a lot of use. I wish we had a bigger laundry too, so we could add another unit. We hope you will come stay with us again after the roll out of our brand new breakfast July 1st and let... More

Myrtle Beach, South Carolina, United States
Top Contributor
72 reviews 72 reviews
12 hotel reviews
Reviews in 33 cities Reviews in 33 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 12 June 2013

Another location name for this hotel is in Balcones, just outside the city. Springhill Suites are one of our favorite motel/motel chains. Relatively inexpensive, well appointed and clean. This was no exception. The staff was kind, helpful and courteous. We were downtown in nothing flat. Can't say that the breakfast was good, however. Overcooked eggs seem to be the norm.

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
13 June 2013

Dear Tony H, Thank you for giving us feedback about your recent stay here. I am dissapointed to hear about your less than exceptional breakfast experience. I am very excited to say that we are opening a brand new breakfast July 1st. I am very pleased with the variety of breakfast selections and quality that we will be serving. We... More

Dallas, TX
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 13 May 2013

The hotel is older, and the area didn't feel all that safe/great for a female traveling on business alone. However, I have to give props to the staff....they went out of their way to make sure I was quickly taken care of when there was a small room mixup. I'm telling you...these employees hustled around for me, and then checked... More

Was this review helpful? Yes
See 5 more reviews by Beachiz for San Antonio
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
13 June 2013

Dear Beachiz, Thank you so much for your feedback. I am so glad to hear that our team took such great care of you throughout your stay. We hope you see you again soon. More

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 17 April 2013 via mobile

Close to almost everything, with a Target right next to it (3 minute walk), nice rooms and service. Serves breakfast with coffee and tea, fruit, waffles, cereals, eggs, sausage, etc. I recommend this hotel.

Was this review helpful? Yes 1
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
8 May 2013

Mtymx86, Thank you so much for sharing your experience with us! We are so excited to hear that you enjoyed breakfast. Come back and see us again soon! More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 10 April 2013 via mobile

Had a business meeting here and the staff was so kind and helpful. Good job guys for getting us all set up. Thanks even though we didn't stay at your hotel because of a mix up I'm pretty sure we would of enjoyed that as well.

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
8 May 2013

PearsallMom, Thank you so much for your feedback. I am so glad everything worked out well. We hope you will stay with us next time you come to our wonderful Alamo City! More

West Des Moines, Iowa
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 March 2013

I stayed here for a work trip recently. I booked the hotel based on the cost and location for six coworkers and myself. The rooms were nice and clean. The service was great. The staff provided free airport transportation. They were also willing to shuttle us for dinner within a 3 mile radius. You are also fairly close to the... More

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
25 March 2013

THL74, Thank you for your comments. We are so glad that we were able to provide such a great service experience. I am sad to hear about the lack of breakfast hours during your stay. We do start our offical breakfast serving hours at 6:30am during the week and 7am on the weekend. I know that our breakfast server does... More

Richardson, Texas
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 20 March 2013

This is an average Springhill Suites. That is not a put-down, because I expect more from a Springhill Suites than from a Days Inn. I like the hot breafast in the Springhill Suites, including scrambled eggs and sausage. The location is very good on the northwest side of town on loop 410, which gives you very easy access to I-10,... More

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See 2 more reviews by gr8one17 for San Antonio
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
25 March 2013

Gr8one17, Thank you so much for your feedback about your recent stay with us. I know that I had a chance to personally speak with you regarding the hot water, but I wanted to follow up and let you know that we were able to locate a specific issue with the room you were in. This has been repaired and... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 March 2013

Stayed here with my family on spring break. It's an adequate hotel (nice, clean)...what you would expect. BUT the service is all 5 star good. We never wanted for a thing. The full breakfast was always fully stocked even with a bunch of spring break family's "young kids" pigging out. The service people here never stopped refilling and always with... More

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
15 March 2013

Modularmark, I am thrilled that you enjoyed our hotel during Spring Break. It is such an exciting time of year for us. I am very much a Coffee Fanatic as well. We coffee drinkers got to stick together. Thanks for staying with us and we hope to see you again soon. More

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 18 February 2013 via mobile

Stayed one night in San Antonio and found the hotel to be in our price range for the short stay. ($113) Location is far from downtown attractions if you don't have your own car, but we had our car so we didn't mind the drive. The hotel is located near a mall with SuperTarget, movies and Dave and Busters etc.... More

Was this review helpful? Yes 1
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
15 March 2013

T-Rod11, Thank you for your comments. We are so glad we were the right choice for your trip. We do offer an exciting option for guests who may not have transportation to some of San Antonio's great attractions. We have an express bus in our parking lot that runs downtown to the Riverwalk/Alamo area every day. It is a really... More

New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 31 January 2013

Stayed in San Antonio on business near the Medical Center. Chose the Springhill Suites for convenience and brand reputation. Lived up to both. Check-in was fast and clerk was appropriately trained with strong customer service skills. Rooms were very clean, could possible use some minor updating but in very good shape. Breakfast buffet was standard. Nothing out of the ordinary... More

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See 2 more reviews by uptownles for San Antonio
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
15 March 2013

Uptownles, Thank you so much for your feedback from your stay with us. We are so excited to hear about your stay. I am so glad to be able to let you know that we do carry CNBC, it is channel 27 on our lineup. We hope to have you as our guest again soon. More

 
 
 
 
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Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
Springhill Suites San Antonio Medical Center/Crossroads Hotel
Springhill Suites San Antonio
Address: 3636 Northwest Loop 410, San Antonio, TX 78201
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#82 Business Hotels in San Antonio
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 
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