Stayed at this property because I had a free VIP coupon from another Red Roof Inn in New York. Room was very nice, clean and functional. If a property provides a safe, why charge extra for the use of it? No breakfast. Not even a snack machine. No regular coffee, only decaf. Coffee service was not replenished after the first...
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Thank you for taking the time to submit a review. My apolgies that your stay at Red Roof Inn San Antonio Airport was a disappointment. This Inn offers fresh brewed coffee and tea 24 hours a day, two soda machines, and a snack machine. We also offer in-room electronic safes to store valuables in. Upon check-out you may request that...
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I'm seating in superior king room at red roof - airport,san antonio tx NOW.I have to write this review right away cause I can't wait to tell everyone that this hotel is very good one to choose with the price $54/night (booked with priceline.com). Close to SA zoo, mall, restaurant. Flat screen tv with HBO. Room service is so good....
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I have shared your comments all of the associates. Our team appreciates your high rating, timeliness, and favorable comments, following your recent stay. Please know that we value your business and hope you will return often.
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close to airport easy access to 281 hwy.. friendly service..easy ck in / clean room however when i enter the room i smell bleach in the bathroom.
I will come back again at this location.
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Thank you for your comments. We are always working to improve the overall quality of our guests' stay at Red Roof Inn San Antonio Airport.
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We arrived in San Antonio on 1/1/2012 and checked in our room and the bed was broken down in the middle, the box springs had a stain on it and when we pulled back the covers the comforter was stained as well. I was ready to leave and forfeit my room fees but the front desk put us in a...
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Thank you so much for your review and your kind words for the staff. We are always working on improving the accommodations at Red Roof Inn San Antonio Airport. If you would be so kind as to call the hotel at your convenience and just leave a message for me of what rooms you were in, I would deeply appreciate...
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I chose this hotel solely on the location & value. I was pleasantly surprised by the large, nicely decorated & very clean room. Even more important, the beds were very comfortable. The grounds were well-maintained and I felt safe taking a brisk morning walk in the area.
Linda, the front desk representative, gave me great directions to every place I...
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Thank you for your kind words. It always feels good to receive good reviews. I look forward to having you stay with us in the future.
Thank you for choosing Red Roof Inns.
Kathleen Trindade
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I checked out a few other hotels before I decided to stay at the Red Roof Inn. Thanks to Carlos, the front desk agent, he made my stay there stress free and enjoyable. His knowledge of the city made it easier for me get around town, shop and dine! Carlos also recommended the suite to me, which I would suggest...
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Thank you, Megan, for the glowing review. I will show Carlos your wonderful comments. Red Roof Inns is proud of the great people we have working for us.
Have a fabulous day,
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Checked in to Red Roof Inn in San Antonio Texas near the airport. We were late, tired hungry and lost!!. Dan took care of all of the above and OFFERED a late check out as well!!!. outstanding service and our room was HUGE complete with a work area desk. We were pleasantly surprised and grateful for all that Dan and...
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I had 12 hour layover in San Antonio and decided I would book the SA Airport Red Roof Inn for the location and the shuttle service. Upon arrival I called the Inn and was told there was no shuttle but the desk clerk John said hail a taxi, bring a receipt and he would reimburse me. So I hailed a...
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Thank you for taking the time to post a review about your experience with our hotel. We are happy to hear that our team was able to assist you with your transportation to and from our property. Our property does offer a shuttle service for our travelers and will happily pay for taxi service if our driver is not on...
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We found the staff, particularly Linda to be excellent. We had a problem with the toilet when we first arrived and Linda made sure we got another room immediately. The General Manager Sung Park was at the desk when we checked out. He asked if we had any problems. He wanted to ensure that we had a good stay. I...
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Thank you for taking time to share your experience at the Red Roof Inn San Antonio Airport. Our entire team is happy that you enjoyed your stay in the Alamo City! We also noticed that you encountered some issues that we truly apologize for and appreciate you bringing to our attention so we were able to ensure you had a...
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Our flight was diverted to San Antonio due to bad weather. The airline put us up in a hotel...we had no choice in the matter unless we wanted to pay for it out of our pocket. So, this is where we ended up. We get there along with 30-40 others from our flight and there is one (1) person working...
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Thank you for taking the time to let us know of your concerns about your visit to our hotel. Our property takes any and all comments good or bad very seriously. I would like to apologize for the length of time that it took to check you in, as it was a surprise to you that you were being rerouted...
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198 Reviews
